Search results for 'app:weblogs' matching tag 'Service Manager'

SCSM: Creating a View That Shows Users Which Are Primary Users of Computers Which Have a Certain Software Title Installed

Anonymous — Mon, 19 Sep 2011 05:00:00 GMT

A while back I wrote a post about showing computers which have certain software installed using Type Projections. Customers have asked how to create a view which shows those users which are the primary users of computers which have a certain software title installed. Presumably this is because they want to dump the list into an email and tell them to uninstall iTunes ASAP.

So – this requires a slight modification of the original type projection by including another level in the type projection.

Read the entire post: Creating a View That Shows Users Which Are Primary Users of Computers Which Have a Certain Software Title Installed - SCSM Engineering Team Blog - Site Home - TechNet Blogs

SCSM: Accessing Object History Programmatically Using the SDK

Anonymous — Mon, 19 Sep 2011 05:00:00 GMT

I wrote a quick sample console application to show how to use the SDK to access the history information about objects.

Accessing Object History Programmatically Using the SDK - SCSM Engineering Team Blog - Site Home - TechNet Blogs

New SCSM–Microsoft Project Connector Released by Partner Expit

Anonymous — Wed, 31 Aug 2011 05:00:00 GMT

Our partner Expit has released a new SCSM – Microsoft Project connector. It is an add in for Microsoft Project that allows project managers to create change requests in Service Manager as part of the project. Later when the change request is completed in SCSM the task is marked as completed in Project.

New SCSM–Microsoft Project Connector Released by Partner Expit - SCSM Engineering Team Blog - Site Home - TechNet Blogs

Derdack Windows Phone 7 app for OpsMgr and Service Manager

Anonymous — Fri, 08 Jul 2011 05:00:00 GMT

Derdack, provider of advanced enterprise notification software today an-nounced the launch of a new enterprise alerting app for Windows Phone 7 (WP7) that delivers enhanced IT systems management. The app, which will be launched in late July, enables Microsoft System Center Opera-tions Manager (SCOM), Service Manager (SCSM), HP Operations Center and IBM Tivoli Monitoring users to manage business critical incidents directly from a WP7 smartphone. The major benefits are increased trans-parency, speed and accuracy of response to critical events.

http://www.myitforum.com/absolutenm/templates/?a=25158&z=71

SCSM 2010 SP1 Cumulative Update 2 (CU2) Now Available! - SCSM Engineering Team Blog - Site Home - TechNet Blogs

Anonymous — Fri, 20 May 2011 05:00:00 GMT

We released SCSM 2010 SP1 Cumulative Update 2 (CU2) earlier this week.

This cumulative update is a rollup of fixes for System Center Service Manager 2010 SP1. It supersedes SP1 Cumulative Update 1 (CU1) and contains a superset of the fixes that are provided in SP1 CU1. It can be applied to SP1 CU1 or directly to a Service Manager 2010 SP1 installation.

SCSM 2010 SP1 Cumulative Update 2 (CU2) Now Available! - SCSM Engineering Team Blog - Site Home - TechNet Blogs

Provance Data Management Pack Released!

Anonymous — Tue, 03 May 2011 05:00:00 GMT

Provance, the partner that brought you IT asset lifecycle management for SCSM, has now produced another solution – the Provance Data Management Pack. This solution is great for importing data from external systems into Service Manager.

Provance Data Management Pack Released! - SCSM Engineering Team Blog - Site Home - TechNet Blogs

SCSM Opalis Integration Pack 2.0 Now Released

Anonymous — Mon, 02 May 2011 05:00:00 GMT

Here is the list of activities that the integration pack now provides:

Auto-Close resolved Incidents

Auto-Close resolved Problems

Auto-Close completed Change requests

Get overdue Incidents

Get escalated Incidents

Get unassigned Incidents (not assigned to Analyst)

Get unassigned Incidents (not assigned to Support Group)

Get unassigned Incidents (not assigned to Analyst nor to a Support Group)

Get unassigned Problems

Get unassigned Change Requests

Get overdue Change Requests

Get unassigned Manual Activities

Get overdue Manual Activities

Get Review Activities without Reviewers

Export unsealed Management Packs

SCSM Opalis Integration Pack 2.0 Now Released - SCSM Engineering Team Blog - Site Home - TechNet Blogs

SMLets Beta 3 Released! - SCSM Engineering Team Blog

Anonymous — Thu, 21 Apr 2011 05:00:00 GMT

Today we released a major new release of SMLets – Beta 3! Download the new release at the CodePlex site.

SMLets Beta 3 Released! - SCSM Engineering Team Blog - Site Home - TechNet Blogs

SCSM gets it’s own User Group! #scsm

Anonymous — Wed, 13 Apr 2011 05:00:00 GMT

I was just notified of the beginnings of a User Group starting solely to cover System Center Service Manager. This is huge! And, I really hope this takes off.

If you’re even the slightest bit interested, please jump out to the following link:

http://blog.myscsm.com/?p=2209

Service Manager Portal Source Code Released!

Anonymous — Thu, 03 Mar 2011 06:00:00 GMT

To help customers achieve their goals for a customized self-service portal in the near term, we are releasing the source code to the portal today. Not everybody has Visual Studio and a developer on hand to make these customizations, but a lot of our customers do. Some of our SCSM administrators, consultants, and SI partners are even developers at heart and are excited about the possibility of making the self-service portal do what they want it to do. We realize this isn’t ideal to have to modify code to get what you want, but it is better than not being able to modify it all! Hopefully this will suffice while we are busy building the new portal.

But we also have another fun surprise! We are also including a newly styled portal in this download that you can deploy with copy/paste of some files.

Service Manager Portal Source Code Released! - SCSM Engineering Team Blog - Site Home - TechNet Blogs