October 2004 - Posts

MSN Music - bye bye windowsmedia.com Album Information

I received the following information from OD2 today:

As far as I am aware, WMP10 will now display information populated by the currently active shop (regardless of whether any plug-ins are installed). This information was previously populated by information from windowsmedia.com. In the UK, MSN Music UK is the default shop that is active for all WMP10 users. In the US, I suspect it will be the MSN US equivalent content will appear as soon as the service is fully live and integrated to WMP10. Only regions that do not have at least one online store will now default to windowsmedia.com data. If Microsoft do receive significant negative feedback regarding this, it is conceivable that this might change in due course.

So we may have some North American refugees to English(New Zealand) and English(Ireland) or other locales, in order to preserve album information display...

Posted by Mike | with no comments

nineMSN Music follow-up

I think OD2 read my earlier blog entry after I submitted a support request regarding failure of their plugin to install: the install package is now labelled as being published by OD2 rather than Installshield, and the Jocelyn Pook radio station has been removed.

Maybe they'll also think about cleaning up the ugly text labels on their desktop and Quick Launch icons: "nineMSN_Music_Downloads" or even allowing local users to see proper Album Information rather than the dreary narrow column of tiny album thumbnails presented today.

An OD2 staff-member responded to my request with some instructions for manually uninstalling their Music Manager plugin. I'm working through a reinstall now, but seem to have made a terrible mistake in switching away from the install process as I now have a non-redrawing app-modal message box in front of a non-redrawing WMP window. It's not clear whether this has died totally or it's looking for some online resources to complete install/redraw. Ho hum, do they really expect everyone to sit through an install process, providing undivided attention??

After waiting a bit longer, the redraw has completed: it seems this is the security upgrade dialog that I got stuck on duing my first install attempt. I avoided the "Learn more..." button this time and simply allowed it to proceed. After this I went to the radio tab and clicked the "Indie" station link. This switches me back to the nineMSN tab, where I get a rude message box telling me that I can't listen to anything until I log in. As there are no ways to log-in without paying for the privilege, I guess that my investigation ends. Without a try-before-you-buy option, there is no incentive to continue. Time to switch my locale setting back to English(New Zealand) so I can hide the whole mess!

Posted by Mike | with no comments

WMP Library Bugs

Posted my list of bugs and design issues. I gradually will update and expand article after trawling through my old newsgroup posts, and reorganize thematically and with notes as to whether user's data is altered or deleted.

Posted by Mike | with no comments

WMP10 - nineMSN Music & View Album Information

Now that the Australian MSN Music store (branded here as "nineMSN Music") has opened, requests to "View Album Information" are routed through to the od2.com servers. Consequently, instead of getting real album data with track-lists and occasional reviews, one now gets a poorly laid out list of albums for sale from the new music store.

Ironically, with the new Radio tab proclaiming an ad-free zone, the formerly ad-free album information now has content replaced entirely by a sales catalogue. This reminds me of a version of MS Money which became overrun with banner ads - read Philip Su's blog entry on this subject.

For now, I would suggest that Australian users (who wish to stay with WMP10) should switch their Input Locale setting to English(New Zealand). Why? The WMP team mysteriously elected to use the input locale parameter (Regional & Language Settings) rather than the location parameter to determine access to location-sensitive features. Time for their team to go do some globalization training methinks. Unfortunately, changing the input locale has a side-effect of wrecking the display of the date/time, currency and string information that this parameter was designed to control. So unless you hand-tweak each and every parameter in that control panel dialog, then this work-around can have subtle side-effects* with newly installed software. For Australian users, changing to English(New Zealand) will have the least effect, and because there are no online music stores yet available to New Zealand, you can go back to seeing album data from windowsmedia.com

Postcript: if you do change your Input Locale setting, then it may have the side-effect of changing your browser's default "Accept" language. This is used for redirecting you automatically to certain sites based on your supposed location. You can manually fix that in IE by going to Tools > Internet Options > General > Languages and reordering the priority list.

*If you have Windows XP SP2 update installed then a subsequent reboot will probably add more keyboard languages to the system language bar (which you may not have seen before). Deleting extraneous keybaord languages like English(US) will not be honoured in the long term. I have found that XP will add it back within two reboots :-(.

Posted by Mike | 17 comment(s)

WMP10 - updates for Australia

Today I noticed that there were two extra tabs in my UI - nineMSN Music and Radio. I knew from the press that the nineMSN offering was due, but the posts on Windowsmedia newsgroups from WMP team members never acknowledge the existence of English-speaking countries besides the US.

To access the nineMSN Music, you have to download a plugin. The Plugin is marked as being published by "Installshield Corporation" (the writers of the installation wrapper, not the software) - chalk up another failure for transparency in software publishing... I believe from further reading that the actual publisher is "On Demand Distribution ltd [sic]". There is nothing to clarify the relationship between Microsoft, nineMSN and OD2 but here goes...

According to the license agreement the jurisdiction is England and Wales, NOT Australia. Interesting. While that's installing, let's check out the Radio tab...

The Radio offering has a dreary homepage that looks like it was knocked out in Notepad (or was that "copy con"). It indicates "5 great channels" but lists 6, the most intriguing being "Jocelyn Pook's Best: Some stuff that might work in test". I'm familiar with Pook's work - I have a couple of her albums, and she's probably most familiar as the creator of the soundtrack to Kubrik's "Eyes Wide Shut". I wonder if it *is* in fact a test channel or in-joke that got left behind on the launch screen.

The top of the radio page has one of those wondrous WMP blue server icons with useful labels like sib1.od2.com . Now these might be OK for debug purposes but it *really* is UI clutter to show this stuff - particularly when you are irresistibly drawn to click it (like Ren & Stimpy's "History Eraser" button) so that you can get the illuminating error dialog "Certificate Information: This type of document does not have a security certificate"). There are other useful buttons like this in WMP10.

OK, the Music plugin is done, and now I am presented with a dialog from WMP : "A security upgrade is required to play this file. Do you want to download this upgrade"? What file would this be - is it a welcome fanfare for OD2?? I haven't clicked on anything to "play" and it kind of begs the question why the necessary software wasn't included in the plugin.

I click the "Learn More.." button which simply puts the dialog box into (Not Responding) mode. OK, 20 minutes later, it's still stuck, so I'll have to kill this process. That leaves OD2state.exe and OD2DLEngine.exe processes sitting around after WMP had gone away.

Restarted WMP but the interface for nineMSN Music hangs part-way through redraw. I kill WMP again and the two OD2 processes. Now I restart WMP and get an error about WMP not being closed properly and (C00D0FD6) my plugins have been disabled. It appears that no plugins have actually been disabled however and the necessary plugin (SonicSelector Queue List PlugIn) is not available on my Plugins menu.

I try the Help option for nineMSN music: "Dr Download" checks out my system and I'm given a clean bill of health, so after reading the FAQs (which need to be re-proofed as the words you/Your are confused throughout) I'm going to email drdownload@od2.com to see what the next step might be.

 

Posted by Mike | 4 comment(s)

Windows Media Player Library

I've been collecting music fairly conscientiously for over 20 years. For the purposes of this discussion that translates into around 2500 CDs. Having suffered a couple of burglaries and a number of house moves, including Australia to US and back, I decided to reduce the physical footprint of those CDs. Over a period of two years I ripped all my albums to a mix of MP3 and WMA files. All 29000-odd tracks are on a 160GB+ hard drive, and that hard drive is also backed up to another similar drive kept in a cupboard across town. All the silver-disks and sleeves were moved out of the multiple bookcases into ring binders and shelved. Bingo - about 1/2 a room less footprint. Now if I could just find a way to quickly scan my similarly comprehensive piano sheet music collection, so I could eliminate another 1/2 room of shelf-space...

During the time I ripped all of those CDs I got to know many of Windows Media Player's library... um... quirks REALLY well… and the importance of a backup … especially after WMP 9 updated my library from the internet database overnight after I first installed it and re-arranged and/or deleted dozens of albums. Oh yes - the option that would allow WMP to do this was "off". Yikes! I have since seen this behaviour on several other WMP 9 and 10 installations, and have read other reports of it on the microsoft.public.windowsmedia newsgroups. It will also overwrite personally imported album art with art from mismatched albums. Somehow this does not accord well with the Trustworthy Computing goals laid out by Microsoft.

At the time of writing, the WMP team have resisted adding any useful Library and tagging items to the WMP 10 FAQ - even though these are indeed frequently asked questions. Embarrassment? Perhaps: there have been quite a few revealing asides from team posts on the public newsgroups that indicate even some of them don't find the library particularly up to scratch. Given that WMP is supposed to be an integral part of Windows, you can see that in the future much of this is likely to be absorbed in the shell and WINFS file system. The current path with WMP doesn't make me feel very cosy about the ability of the WMP team to manage this transition. Idle thought: did the current EU case against Microsoft's inclusion of WMP in Windows contribute to the announced delay in WinFS...?

Anyway, here is the first article on Frequently Avoided Questions: how Windows Media Player 10 deals with Artist data. Most of it applies to v9 as well: http://msmvps.com/thinice/articles/15229.aspx

Posted by Mike | 6 comment(s)