Nick Whittome - The Naked MVP - All Comments

re: MSHTML.DLL Crashes, IE7 (March 20th Build) and Google Desktop

Sarah — Wed, 23 Jul 2008 03:15:42 GMT

I love you guys!

I had this same problem and it turned out to be Flash!

WOOOOOOOOOOOOOOOOOOO!

re: SBS Services failing after MS08-037 - KB951746 and 951748

NickWhittome — Sun, 20 Jul 2008 16:12:55 GMT

Thanks for answering there Jim.

I have very few ISA installations on our own client sites as I tend to install hardware firewall at the perimeter.

re: SBS Services failing after MS08-037 - KB951746 and 951748

Jim Harrison (ISA SE) — Sun, 20 Jul 2008 14:05:10 GMT

There are no ISA services listed here.

So far, we have only anecdotal evidence of impact to ISA Servers.

If you know of any, PLEASE send them to CSS and MSRC immediately.

We're trying to understand the scope of impact to any ISA installation.

re: "Failed to uninstall the device. The device may be required to boot up the computer"

Dave — Sat, 19 Jul 2008 10:46:36 GMT

Thanks mate saved me blowing my top over this stupid issue :)

re: SBS Services failing after MS08-037 - KB951746 and 951748

Brian Williams — Fri, 18 Jul 2008 16:23:14 GMT

Nick, are you finding this on SBS boxes with just ISA or both with/without ISA?

Thank you Nick,

Brian Williams

re: "Failed to uninstall the device. The device may be required to boot up the computer"

vinay HN — Fri, 18 Jul 2008 08:09:20 GMT

Thanks Friend ... . . . It saved my lots of time..........Thank you so much

re: MSHTML.DLL Crashes, IE7 (March 20th Build) and Google Desktop

mr Bo from Denmark — Tue, 15 Jul 2008 21:42:04 GMT

Thank you for the Informations... I had great troubles by correkting the browser settings fast enough before the error message appeared and freezed the IE7 browser window...Frame with the error: "AppName: iexplore.exe AppVer: 7.0.6000.16674 ModName: mshtml.dll

ModVer: 7.0.6000.16674 Offset: 0003c2a5"

By Keeping on hunting the

"Tools" -> Delete Browsing History" I succeded eventually fast enough..After Deleting... I could set up another default search engine at the little pull down arrow at the "Magnifier class". Left click again and setup the "Change Search Defaults" for making permanent setting. Without you information I'd never come through.. Even though the Firefox did the job as long as I could search your sollutions at the internet. I'd already tried to roll back to IE6 and to install XP sp3 but the error kept on until the solution above.. Microsoft homepage dissapointed in no help to the issue

re: The Dell Partner Program

NickWhittome — Tue, 15 Jul 2008 17:07:50 GMT

Interesting indeed. Have you contact details (or company name) that I can pass on?

For us, I finally see a partnership going to our customers that Dell are as interested in as we are (without underselling behind our backs).

re: The Dell Partner Program

Paulie — Tue, 15 Jul 2008 15:48:44 GMT

Interesting experience in stark contrast to what most of us who have been buying from Dell have been experiencing.

Prior to the partner program I used to get great pricing and service.

Since I have been moved to the partner program prices and service have never been worse.

I now really avoid Dell where possible, which is a shame because it was a really valuable(and profitable) partnership at one time.

Buying A 3G iPhone In Ireland - Krishna De: Branding, Personal Branding, Employer Brand, Internal Brand, Social Media Marketing

Fri, 11 Jul 2008 09:18:36 GMT

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Fri, 11 Jul 2008 09:14:39 GMT

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re: I am giving Vista 2 weeks.....

NickWhittome — Fri, 11 Jul 2008 09:04:48 GMT

Hey Ned:

Yes, Orange is MSFT as am I. A couple more questions:

1. How reproducable is the issue - i.e. does it happen every hour, once a day, etc?

It happens at least once a day. It tends to be worst when I am in Outlok 2007. It also happens if I leave the machine overnight (memory leak?)

2. Have you examined the Vista Performance operational event log - it is located in Event Viewer -> App and service logs -> Microsoft -> Windows -> Diagnostics-Performance. It will have a complete history of software and drivers that are causing performance problems on your machine. When you get into state, note the time down then go check that log when possible for that timeframe.

No, I had not. But I will now. Maybe you can make contact with me via the contact form on this blog, happy to send info to you! ;)

3. As a fast 'hammer' step, have you tried running with a clean config using MSCONFIG. Since the issue is going to be 3rd party, MSCONFIG is a good tool to quickly divide and conquer to find which piece it is if an app or service. support.microsoft.com/.../en-us <-- simple steps.

Yes, I can do this. The "Vanilla" system works well, have already proven that. But what good is Vista if I cannot run things on it ;) (Happy to do this again as part of follow up of logs etc)

4. If a clean boot without third party services/apps still does not surface the issue (and considering the two processes you named, this is possible) the issue is most likely going to be a malfunctioning driver, especially one involving Video. Verifying that you have the latest vendor video driver is a great step there, especially if using the (probably quite dated) OEM preloaded driver.

I am using two 3870 ATI cards, and running the current version of Catalyst (8.6) from ATI.

Obviously, we want your experience to be top notch. If the above don't give you any resolution please contact me directly - alias is nedpyle.

I'll drop ye a line :)

re: I am giving Vista 2 weeks.....

NickWhittome — Fri, 11 Jul 2008 09:00:27 GMT

Michael, no Netmon... Neal, I have RAID0 across two 500GB Drives... maybe this is an area I need to look at. I don't really see disk thrashing though.

re: I am giving Vista 2 weeks.....

Michael — Fri, 11 Jul 2008 08:23:09 GMT

Are U running any version of Netmon 3.x on your machine?

I was experiencing some hangs and disk freezes caused by netmon on my 32bit Vista SP1 machine. No probs with 64bit Vista any more.

re: I am giving Vista 2 weeks.....

Neal McQuaid — Fri, 11 Jul 2008 08:14:37 GMT

sounds like the XPS 420 supplied to my folk's house about two months ago.

Bluetooth keyboard and mouse which just lock up randomly (task manager, etc. like you describe above).

@Mike Whalen: yeah, there's is doing the disk trashing regularly. It's running the default RAID 0 across to 300GB drives so not seeing as much of a performance reduction as I should from this trashing - the first time I've seen a Vista box survive the trashing without giving up completely.

the system has been given another three weeks and then it's being sold and replaced with an iMac. Third bad experience with Vista so can't take it anymore!

Damien Mulley » Blog Archive » Fluffy Links - Friday July 11th 2008

Damien Mulley » Blog Archive » Fluffy Links - Friday July 11th 2008 — Fri, 11 Jul 2008 04:07:35 GMT

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re: I am giving Vista 2 weeks.....

Ned — Fri, 11 Jul 2008 02:54:34 GMT

Yes, Orange is MSFT as am I. A couple more questions:

1. How reproducable is the issue - i.e. does it happen every hour, once a day, etc?

Obviously, we want your experience to be top notch. If the above don't give you any resolution please contact me directly - alias is nedpyle.

re: I am giving Vista 2 weeks.....

NickWhittome — Thu, 10 Jul 2008 20:28:34 GMT

Maybe, I am not seeing much disk activity. This machine is pretty quick....

re: I am giving Vista 2 weeks.....

Mike Whalen — Thu, 10 Jul 2008 19:41:53 GMT

Hey Nick,

I wonder if you're getting that Disk Thrashing that most people have experienced in Vista. I am running a Lenovo X61 w Vista Business preloaded. I also have an HP with Vista Business loaded myself (it came with Home Ultimate). Both will at times start thrashing the disk inexplicably. During this time, the system become difficult to control. Programs become unresponsive or are very slow to operate, etc.

You will find a lot of this if you search...

re: I am giving Vista 2 weeks.....

NickWhittome — Thu, 10 Jul 2008 16:57:01 GMT

Hi "Orange". Thanks...

This was a new machine, XPS 730, with SP1 preloaded OEM. Are you Microsoft?