Logmein Sneaky Moves (again)
Well, I just blew a fuse. It seems to me that there is no route back with logmein, and they have no interest in listening to their users. The only answer I can see is to cancel any paid for services with them.
My post may be deleted on their forum, so here is what I wrote:
“I just lost it with my account manager. So much so that I started shouting. Unbelievable.
This company simply does not give a monkey about its clients, and looks to me like they are not going to change a thing.
I have asked for a credit on my LogMeIn ignition for PC and iPhone as it is now usless without the central product, and I am cancelling my logmein rescue accounts.
I am expecting a call back from a "boss" of somekind, but I suspect nothing will change.
A company like logmein are allowed to make mistakes, but what makes a good company is when the realise they have made a mistake and rectify it.
I would have paid 300 or even 500 a year for the old interface, with groups, secondary users. The crap logmein have offloaded here is just absolutely unbelievable.”