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  • VRU / IVR

    A recent post in the newsgroups asked about a stencil for IVR. IVR - Interactive Voice Response - is the system we have known to love as the automated telephone system - Press 1 for customer service rep, 2 for sales and so on. A VRU Voice Response Unit is the computer that runs the software. In a past...
    Posted to Visio the Blog by visio on Mon, Aug 3 2009
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