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  • LogMeIn to the Rescue Again!

    We use and recommend the use of LogMeIn for some of our clients who need the ability to remotely access their workstations while away from the office. True, in some situations that type of remote access tool presents potential security concerns, but in those cases where it makes sense, LogMeIn has been...
    Posted to OnQ by eriq on Thu, May 7 2009
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  • On Securing RDP

    Last December, I worked out an arrangement to better protect our clients for whom we provide primary support. This involved finding ways to tighten access their severs via RDP (the infamous port 3389). There are a lot of different takes on controlling access to port 3389 out there, from simply not allowing...
    Posted to OnQ by eriq on Thu, Mar 20 2008
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  • On Conversion

    Amy Babinchak and I gave a presentation at the Trend Micro/SBSFAQ.com SMB Security Summit in Sydney (talk about alliteration) in November, and we discussed the security implications of providing remote support to clients. In the discussion, we mentioned a number of tools that can be used to provide remote...
    Posted to OnQ by eriq on Sat, Dec 29 2007
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  • On Irony

    For the last couple of months, I've been working (at the request of a couple of my clients) to enter the Apple Authorized Business Agent program with my business. I've had several clients who have started incorporating the Macintosh platform into their businesses and wanted to be able to help...
    Posted to OnQ by eriq on Tue, Oct 16 2007
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  • On Revisits

    Just a week ago, I had the notion to take a serious look at Fusion and Vista on my Mac and posted my initial observations about it. Those observations, as noted, were based on just a few hours work with the product. Over the next few days, I had an opportunity to really dig into different parts of the...
    Posted to OnQ by eriq on Fri, Aug 17 2007
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