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New drive in problem resolution by Microsoft Product Support Services - SQL Server

Published 7 September 7 5:32 AM | SSQA.net

Microsoft Product/Customer Support Services has introduced new phase of provision to address the user issues. This program has been divided into various phases such as assessment, configuration and management with a flavour of Performance & Tuning...

Filed under: sql server, microsoft, security, services, customer, support, resources, problem, product, resolution

Changes to the service model by Microsoft SQL Serve Team

Published 25 July 7 3:41 AM | SSQA.net

Microsoft introduced an Incremental Servicing Model (ISM) is available from the SQL Server team to deliver hotfixes for reported problems. The SQL Server team is moving away from the current priority-driven hotfix release model to a scheduled delivery...

Filed under: microsoft, services, support, ism, model