February 2012 - Posts

Windows Vista: Windows Update fails–stuck at “Preparing to install updates”

I’ve been having a terrible time today updating one of my virtual machines ready for the next round of testing that I need to do. The darned thing was stuck on “preparing to install updates” for a good hour, with no discernable network traffic, and yes, the WU service was running as it should.

Thankfully I was able to fix the problem.  Here’s how, in hopes y’all may find useful:

  1. Click Start, Run, type: cmd.  Right click the Program Menu entry that appear and select “Run as Administrator”.  Press Enter. Run the following command in the opened window:
     
    Net stop WuAuServ
  2. Wait for the process to finish.
  3. Click Start, Run, type: %windir% and press Enter.
  4. In the opened folder, rename the folder SoftwareDistribution to SoftwareDistributionOLD
  5. Click Start, Run, type: cmd.  Right click the Program Menu entry that appear and select “Run as Administrator”. Press Enter. Run the following command in the opened window: 
     
    Net start WuAuServ
  6. Wait for the process to finish.
  7. Reboot.
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