Scammer paradise….
Oh great…
Imagine this. Some scammer spots the above tweet and thinks, “cool, let’s do some cold calls”…
“Hi Mr Telstra customer, we’re calling from Telstra about our screwup last week .. you saw our tweet on our official Twitter account saying we’d call everybody? Cool…” … and so the scam conversation goes on…
Telstra – registered express post is the way to go with this one… oh, sorry, is that too expensive? Tough!
In short, how are your customers meant to know, when that phone rings, that the person calling them is really Telstra, and not some scammer taking advantage of the situation?