Best Buy sold infected digital picture frames


Check out what Insignia had to say in their alert:

"It recently came to our attention that a limited number of Insignia 10.4” digital picture frames (model number NS-DPF-10A) were contaminated with  a computer virus during the manufacturing process. Once informed, we immediately pulled all units of this product from stores and retail web sites as a precautionary measure to protect our customers.  This product has been discontinued, and no additional inventory will be sold.  Please note that no other Insignia digital picture frame products are affected by this issue.
However, some affected units were purchased at a Best Buy store or from before the issue was detected. While this is an older virus which is easily  identified and removed by current anti -virus software, we are taking this situation seriously.  We apologize for the inconvenience that has been caused as a result of this incident."

I always ignore niceties such as "a limited number" - the fact that it occurred in the first place is bad enough; please don't try to make things sound better by saying "oh, but it was only a limited number".

The most glaring question I have is, if the "computer virus" is "an older virus which is easily identified and removed by current anti-virus software", then how the heck did the infection get past their own antivirus protection, and quality assurance, or is it that they don't they have any?

Insignia have not shared information about exactly what infected the frames, and I haven't been able to find any further information.

Published Thu, Jan 24 2008 9:05 by sandi


# re: Best Buy sold infected digital picture frames

Monday, April 28, 2008 4:05 PM by john muller

That is why I havent bought one of those digital picture frames. I am more of an old fashoined type of person and I find great picture frames with the best prices at WHY USE DIGITAL WHEN YOU CAN USE THE ORIGINAL?