A blank Web page is displayed when you start Internet Explorer 7

When you start Windows Internet Explorer 7, your home page does not open. Instead, a blank Web page is displayed.

Additionally, you may receive an error message that resembles the following:

Line 56
Char:2
Error: Element not found
Code: 0
URL:http://runonce.msn.com/runonce2aspx
This problem typically occurs after you install Internet Explorer 7, after you install Windows, or after you reset Internet Explorer settings. This problem may occur only for certain users.

Note from Sandi - the blank page will most likely be blue in colour.

This problem occurs if the Customize Your Settings Web page in Internet Explorer 7 is not loaded correctly or if the Customize Your Settings Web page opens with restricted security settings.

Resolution:

"RunOnceHasShown" - set dword to 00000001

"RunOnceComplete" - set dword to 00000001

(Note: Yes, this information is already on www.ie-vista.com - that being said, it is nice to have an official KB available.

http://support.microsoft.com/default.aspx/kb/945385

Published Wed, Dec 5 2007 22:03 by sandi
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Comments

# re: A blank Web page is displayed when you start Internet Explorer 7

Wednesday, December 05, 2007 11:08 AM by Robear Dyer, MS MVP

"Yes, this information is already on www.ie-vista.com - that being said, it is nice to have an official KB available."

Like minds think alike! <wink>