IE7 and security warning/download errors involving navcancl and ieframe.dll

You have installed the Internet Explorer cumulative update KB931768 and have previously moved your temporary internet file folder from it's default location.

You see an error like this one:

File Download - Security Warning
Do you want to save this file?
Name: navcancl
Type: Unknown File Type, 2.64KB
From: ieframe.dll
Save Cancel

FIX:

If your temporary internet files folder has been moved from its default location, move it back.

An alternative is to run IE as an Administrator (right click the IE icon, select "Run as Administrator", but I *strongly* advise against this.

***DO NOT*** uninstall the cumulative update.

While we're on the topic of the IE cache, I'll take the opportunity to remind everybody about two problems with the cache that I see far too often:

Do not use the "Automatic" cache setting - anything but that.  The way the "Automatic" setting works is IE monitors how often a web page is updated.  But, there is a bug in the feature in that IE will eventually decide, seemingly at random, that a page is never updated and stop checking.  The only fix is to stop using the Automatic setting and empty your cache.  Users of older operating systems sometimes have to delete the folders themselves using deltree to get rid of index.dat.  Users of XP and later can generally delete that file from within Windows Explorer by logging in using a different admin account to that which is affected.

Check your IE cache size.  Traditionally Internet Explorer has set the size of its cache as a percentage of total hard disk size.   That was fine years ago, but now that hard drives are getting so large Internet Explorer can set its cache to ridiculously large sizes (2 Gig and more).  This is simply too large for Internet Explorer to be able to handle.  IE7 does check, and adjust, the size of the cache **the first time you click on the Browsing History Settings button, and will reduce it to 1,024Mb if larger than that, but 1,024 is still too large.  Reduce the size of your IE cache to between 50 and 250 Meg.

Published Sun, May 13 2007 13:16 by sandi
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# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Monday, May 14, 2007 5:23 AM by Mark

Re Navcancl and non-default location for Temporary Internet Files Folder. To resolve the issue in Vista, make sure that "Authenticated Users" have "Full Control" permissions to the parent folder. Eg, if Temp internet files is D:\Cache\Temporary Internet Files, ensure "Cache" folder has permissions mentioned above.

Once that is done, the patch does not cause a problem.

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Tuesday, May 15, 2007 6:43 PM by Mark L

If this dosen't fix it, go to run and enter:

iexplore.exe -nohome -extoff

and go to

Tools

Internet Options

Advanced

Security

Disable Phishing Filter

close IE and reopen

Fixed.

Mark l

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Wednesday, May 16, 2007 3:24 PM by Robear Dyer, MS MVP

The "File Download – Security Warning" dialog box opens when you try to open Internet Explorer 7 (16 May-07)

support.microsoft.com/.../937409

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Thursday, May 17, 2007 12:22 PM by Brad

Your a genius that worked perfectly, thanks for the post.....

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Monday, May 21, 2007 7:51 PM by steve l
thank you for having a concise solution to the navcancl problem...looked for hours at some very complex procedures (that didn't even seem to have worked) before coming across yours. Took me 2 minutes to fix the problem thereafter. Much thanks again!

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Wednesday, May 23, 2007 4:08 AM by sluggy
And also thankyou from me - that worked a treat!

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Saturday, May 26, 2007 1:06 PM by Chuck
Mark L, I have been trying to fix this problem for days and your solution posted above was the only one that worked!!! Thanks alot!!!

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Wednesday, May 30, 2007 3:01 PM by Nagaraja
Thanks Mark. Your solution rocks!

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Thursday, May 31, 2007 4:57 AM by DEVS
I followed the steps indicated above but still i can not run IE7. I am using XP. Is the solution for VISTA only?

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Thursday, May 31, 2007 5:58 PM by Jonathan
Many thanks for this, a great help! Just a quick question, can I turn the phishing filter back on now?? Once again thankyou.

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Thursday, June 07, 2007 8:41 PM by Steve
Works like a charm. Mark L, you are the man!

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Wednesday, June 13, 2007 2:21 AM by Mr Lubumba

Works Grate!

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Wednesday, June 13, 2007 10:59 PM by Lisa

Mark, you rock!! The way it happened was strange, IE opened with no problems, then after opening a 5th window, I got the navcancl prompt, thought I had a virus *relief*. I got to your answer only because I kept the first browser open. Thanks!

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Thursday, June 14, 2007 10:31 PM by ME
This didn't work for me. I have xp also.

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Thursday, June 14, 2007 10:35 PM by Me
Hey, I guess Mark's solution worked. Yay!

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Friday, June 15, 2007 8:31 AM by TK
The new windows update will fix all of your problems. If you can't open IE, try using a 3rd Party Program (like CCleaner or DiskKeeper, but anything that opens up a page works well), and get to Windows Update. That should solve everything. Cheers, TK

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Sunday, June 17, 2007 3:52 AM by al

it'd be great to know the source of the problem,and if the solution proposed works long-term and effectively eliminates the threat.

but i did as suggested,and the problems are gone-and thanks heaps for that.

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Monday, June 18, 2007 7:37 PM by Jonathan

Good thing I have both Mozilla Firefox and Windows IE, or I would have never found the Plishing filter fix from Mark L

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Monday, June 18, 2007 9:30 PM by Andy

Using Vista and it didn't work. The folder that Microsoft refers to is not in my folder list.

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Tuesday, June 19, 2007 2:14 PM by Greg H.

*****Easier Way To Disable Phishing Filter*****

Go to Internet Options via the Control Panel and disable the Phishing Filter there. That fixed the problem for me.

(My temporary internet folder had NOT been moved from the default location, so that was not the issue for me. I'm using XP.)

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Tuesday, June 19, 2007 6:00 PM by justin

Thank You Mark, your solution worked perfextly!!!

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Sunday, June 24, 2007 5:58 PM by bonnie

Thanks worked for me !

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Friday, June 29, 2007 12:33 AM by Bob

can u guys help me?

i got the navcancl problem, but i was able to open one window

is there a way to fix it without meddling with the phinshing thing?

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Saturday, July 07, 2007 1:19 PM by John Seavey

I get the navcancl error when I try to open certain files within a certain application, or when I try to download something. Sometimes, not always, I have read all of these fixes, none work.

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Saturday, July 07, 2007 10:04 PM by Jeanny

I've been going crazy trying to fix this problem.  I can't go download anything because I don't have a browser that will work.  Firefox started crashing and now I'm getting the navcancl message from IE7.  I'm brand new to Vista and finding it enormously frustrating.

The file paths you list don't match anything on my computer.  

The computer is new and doesn't have a lot on it yet.  Should I reinstall the operating system?  Would that help?

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Thursday, July 12, 2007 5:14 AM by Roadie

I shut down my firewall and antivirus then rebooted and returned everything to normal, ie works fine now.

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Thursday, July 12, 2007 7:09 PM by sandi

Everybody, please do **NOT** shut down your firewall if your computer is connected to the internet unless you have alternative protection in place such as a router firewall.

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Monday, July 16, 2007 10:26 PM by Ryan Francis

Hey there. Woke up this morning and saw this same damn thing on my computer every time I tried to run IE. Couldn't find ANY answers all day long after searching from my laptop. Finally came across this site and saw Marks advice. Didn't think something so simple would work, but sure sure enough, it did! All day long I tried to fix this and was just at the end of my nerves with this. Mark, you are truely a computer god. I am forever in debt.

Marks advice is the way to go! 5/5 for you. Thanks again!!!

-Ryan-

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Friday, July 20, 2007 10:16 AM by Ru

Worked for me as well.  I only keep IE functional for getting updates to windows anyway, so having the phishing filter off is no big deal.

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Friday, July 20, 2007 4:55 PM by Travis Smith

It works really well.  I don't know why it happened in the first place.  I didn't even change the default cache folder so I don't get why this happened!

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Sunday, July 22, 2007 5:45 AM by Roy

GREAT solution. I work with XP and after installing a new version of JAVA and McAfee internet security this problem occured.

Lucky for me I found Mark's answer after 5 minutes and it just works!!!

GREAT! thx Mark!!

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Saturday, July 28, 2007 10:17 PM by mario

YOU THE BEST!!!!!!

THANK YOU SO MUCH FOR YOUR HELP!!!!

REGARDS

MARIO

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Friday, August 10, 2007 2:09 PM by Terri

THANK YOU MARK!!

I first went to the MS site - what a waste of time...I was trying to move my Temp Files as suggested, except I couldn't locate my AppData folder, even though it was there when I did a search, but not when I clicked on 'Move Folder'...IE opened fine on my laptop, but I couldn't open a CD...that's when I first discovered I had a problem. You saved me a lot of frustration. Phishing disabled. Brilliant. Thanks again.

# re: IE7 and security warning/download errors involving navcancl and ieframe.dll

Saturday, June 21, 2008 4:34 AM by Dwaraka Nath Acharya

That is superb and  worked perfectly, thanks for the post.....

My laptap  was almost usable for  web browsing. I searched for help (Google)  for the post.

By changing TEMP INTERNET FOLDER BACK to its original destination, whah!!!! it starts working! Kudos!! Great, Thanks once again.

Acharya, Hyderabad, India