Tuesday, October 24, 2006 6:37 AM sandi

Diagnosing and resolving problems with Tabbed Browsing in IE7

Please keep an eye on this blog entry - it will be updated as new information comes to light.

There are several problems being faced by users of IE7 related to tabbed browsing. 

  1. The option "open in new tab" is missing from the context (right click) menu;
  2. The tab band is missing completely;
  3. Sometimes third party toolbars may not appear, or seem to appear and disappear at will;
  4. Sometimes links will open in new windows, even when all options are set to tabs only.

"Open in New Tab" context menu item is missing - Example: Google toolbar

The most commonly used add-in that will make the context menu item "open in new tab" disappear is the Google toolbar.  Google have been informed of the problem, which occurs because the Google software overrides IDocHostUIHandler and then loads the old IE6 menu resources out of a file called shdoclc.dll.

Resolving the missing "open in new tab" and other interface problems

It should be noted that Google and Adobe are not the only products to cause problems.  The best diagnostic test to confirm third party involvement in your problems is to run IE7 in no add-ons mode. You will find instructions on how to do this at this URL:
http://www.ie-vista.com/known_issues.html

If your problem(s) go away it is simply a matter of disabling all add-ons, then enabling them one at a time, testing as you go, to work out which one is causing problems for you.

It should be noted that the middle click and Ctrl click should continue to work even if the "open in new tab" context menu is missing - if that is an acceptable solution for you until the problematic third party software is updated, then that's great.  If not, you will have to consider uninstalling or disabling the problem software.

Tab band is missing completely

There is are no known third party add-ins that cause this problem.  First, make sure you that you are not using Classic display mode.  If you are, switch to standard XP display mode.  This should make the tabs appear and then you can switch back to normal mode.

If that doesn't help, then invariably the cause is a damaged installation.  In short, there are two files involved - xmllite.dll and ieui.dll (ieui.dll is also used by Quick Tabs).

xmllite.dll and ieui.dll should both be in %windir%\system32.

Troubleshooting steps - missing tab band:

  1. Ensure xmllite.dll and ieui.dll are in %windir%\system32.  If xmllite.dll is missing download and install the XMLLITE update mentioned at the end of this article.  If ieui.dll is missing you should uninstall IE7, reboot twice and reinstall again, this time following all the instructions above.

Edit: regsvr32 commands removed. 

If you are still having problems close Internet Explorer and run gpedit.msc.  Navigate to User Configuration --> Administrative Templates --> Windows Components --> Windows Explorer --> Force Classical View.  Set Force Classical View to "Disable".

Note there is also a "Turn off Tabbed Browsing" option at Navigate to User Configuration --> Administrative Templates --> Windows Components --> Internet Explorer.

If IE7 still does not have a tab band after restarting go to the following web page and install the appropriate version of the xmllite update package available at this URL:

http://support.microsoft.com/?kbid=915865

It should not be necessary to uninstall IE7 before installing the xmllite update package.  If your issue is not resolved after installing the update package (and rebooting twice), you can try uninstalling IE7, rebooting twice, then installing again, making sure you follow the pre-installation advice here:
http://www.ie-vista.com/known_issues.html

Third party toolbars may not appear, or seem to appear and disappear at will - example: Adobe Professional toolbar

The Adobe Professional will only display when viewing the first tab.  If any other tabs are opened, the toolbar does not load and can not be reactivated.  Adobe have been informed.  In this example both the toolbar and explorer bar fail in the very first call into IObjectWithSite::SetSite() on secondary tabs, but in new windows it works fine.  "Open in new tab" does not seem to be affected.

Sometimes links will open in new windows, even when all options are set to tabs only

This happened to me as soon as I installed the Messenger Plus! Live Sponsor Program for testing.  The problem disappeared as soon as the Sponsor Program was uninstalled.

Therefore, you must check for adware and malware, and for third party applications that may be causing a problem.  The MP!L Sponsor Program generates some advertising pop-ups that are sometimes different to the norm - no addressbar, no status bar, they can't be resized and right click doesn't work.  I can only assume that whatever the Sponsor Program does to override my "no windows, tabs only" settings is also interfering with IE7's overall ability to open hyperlinks and pop-ups only in tabs.

These are my settings - they did not work when the MP!L sponsor program was installed - hyperlinks were opened in new windows instead of tabs:

My grateful thanks to Tony, Tony, Chris and John on the IE team for their input and guidance about these issues Smile

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# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Tuesday, October 24, 2006 1:32 PM by Dave Nickason

For Adobe, if you're on a tab that does not display the PDF toolbar, you can hit ctrl+n to open the web page in a new window. Since it'll then be open in the first tab, the PDF toolbar should be available normally.

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Wednesday, October 25, 2006 6:59 AM by Rami Abbas

Hi there, i installed IE7 and the tabs option is still not enabled.....if anyone has any tips please e-mail to <email address removed to help avoid spambots> ty

Sandi says: Please post suggested fixes as a comment to this blog entry.

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Thursday, October 26, 2006 9:59 AM by MC

I have a problem with opening new tab - the IE7 crashes a few seconds after I click on the "new tab" and the tab opens. The problem remains even with no add-ons. I disabled the firewall (ZA pro), also with 0 success.

Any1 have a clue?

Sandi says: Did you leave ZA running when you installed IE?  Also, please define 'crashes'.  Any error message?

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Friday, October 27, 2006 4:24 PM by Hrundi Bakshi

The troubleshooting steps don't say what to do if the xmllite.dll file is missing (as, e.g., in my case).

Sandi says: <sigh> Sometimes I forget how specific I have to be.  If you do not have a copy of xmllite.dll, install the XML update as per the link in the article.  If you review the link you will see that the update *is* xmllite.dll.

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Wednesday, November 01, 2006 12:01 AM by Allen

ie7 crashes immediately after I click on "New Tab".  It barely flashes a new page before the whole browser closes down and disappears.  How to I find a fix?

Sandi says: Assuming you do not have Google Desktop or Toolbar installed, look with suspicion at any other third party toolbar or add-in that may be running.

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Thursday, November 02, 2006 8:20 AM by Arno

I have exactly the same problem as MC. IE7 just close with no warning and no error messages. Please help

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Saturday, November 04, 2006 3:39 PM by Barry

Installed IE7 on XPSP2 Home - no tabs. xmllite and ieuei dlls are present. Tried the regsvr commands, but they fail - missing entry point DLLUnregisterServer. Tried unistalling Google Tool bar, tried installing in safe mode. Still no tabs.

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Sunday, November 05, 2006 11:07 AM by Paul

The McAfee Privacy Service add-on is also a cause of the missing "Open in New Tab" context.

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Sunday, November 05, 2006 7:51 PM by red_s

Hi, I had a problem where the tabbed toolbar wasn't appearing in internet explorer 7 (WinXP Pro 64). I tried the unregister server commands, but as mentioned above they are missing the DLLUnregisterServer entry points. I managed to fix this by changing my theme, from the display properties/appearance tab. I changed from classic to xp, which fixed it. I changed back to classic and the tabs remained. Go figure.

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Saturday, November 11, 2006 1:47 AM by Brendan

I have the same problem as MC, Allen, and Arno. IE7 crashes as soon as I "try" to open a new tab. I have no add-ons. I have no third party toolbars. I wasn't running anything while installing IE7. Please help me.

# IE7 just close with no warning and no error messages.

Thursday, November 16, 2006 1:42 PM by Mel

IE7 just close with no warning and no error messages. pls help me with this.  

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Thursday, November 16, 2006 11:06 PM by Les

Just my experience on a Dell laptop with McAffee subscription service that was not allowing "open..new tab" in the right click context window:

The suggestion to run IE7 without add-ons should indicate if it is an add-on issue.  I found that McAffee Privacy Service add-on was the culprit on that machine.  Disabling that add-on allowed the "open...new tab" in the context window.  How secure is that?

Sandi says:  That's very interesting, and worrying.  Thanks for letting us know.

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Thursday, November 23, 2006 10:17 AM by James T. Meadows

The tabbed browsing feature is missing on my IE7.  However, if I start Windows XP in safe mode, and then launch IE7, the tabbed browsing feature exists and functions.  xmllite.dll and ieui.dll do exist in the right location.  Any suggestions?

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Friday, November 24, 2006 11:04 PM by curious

Hi,

I googled few other places on the web, and read through your detailed steps + replies on this and the previous thread. My case might be somewhat different, as I see neither either ieui.dll nor xmllite.dll. I tried twice unistallinging/rebooting twice/rebooting and there are no tabs to speak of.

I have crossed-checked the pertinent settings under USER and LOCAL_MACHINE sections in the registry (ClassicShells and ITBar/ITBar7Layout) and nothing seemed to work. ClasicShells==1 does show a tooblar with buttons like favorites, home, but again, it is missing the tabs.

The funny thing is, when I tried logging in as a guest user, everything worked fine. As a ditched effort, I tried exporting the ITBarLayout dword key from the guest user and importing it under the main user. Too bad that didnt work either. Out of optionis at this point :(

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Tuesday, November 28, 2006 6:45 AM by Kappa

When I am internet explorer and i open up a new tab it just closes the whole browser what should i do?

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Sunday, December 03, 2006 8:45 PM by George

I was using StyleXP after removing it the tabs came back

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Monday, December 11, 2006 5:53 PM by Lanie

Hey there!

Every time I open a new tab, the 'welcome to tabbed browsing' page appears. Yes, I have tried clicking the box that says "Do not show this page again" or however it is written.

Any ideas how to turn this off?

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Wednesday, December 20, 2006 4:50 AM by Pete

Having the same here I click on IE7 to open with 4 tabs to open and it will crash (just close ) with no error message

Got to open with blank home page and then can i open the tabs required.

# IE7 Closes when I try to open a new tab

Wednesday, December 20, 2006 2:47 PM by Chris

MC, Allen and Arno have all hit the nail on the head.  There's really not much more to say.  

When I click on a new tab, ALL of my open IE7 windows (not just the tabs) close down with no warnings or explanations.  

I run Outlook Exchange through one window, research in another, and financial stuff in another.  In any given window, I may want to open a tab.  If I try, all running instances (all windows) are closed.

Chris

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Sunday, January 21, 2007 8:13 AM by Arnauld

HI there,

I read we great interest this threat and implemented it but none of this as solved my probs. Certain web get my IE buggy and makes IE to apologize and requiring to close. Browsing the error report gets me nowhere as the ModName is unknown. I have run IE in no add-on mode, I have unactivated ALL module and components (in advanced IE settings), and I still got the bug. Is this something to deal with memory writting (kernel32.dll?)?

What should I do... ?

# Hypography Science Forums - How much do you hate IE

Saturday, April 07, 2007 7:21 AM by Hypography Science Forums - How much do you hate IE

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Saturday, April 12, 2008 2:45 PM by Paul Sartain

I re-installed IE7 and when I open a new tab I get the "welcome to tab browsing" window instead of my homepage (I have the box ticked in the 'open with my homepage when a new tab is opened' in advanced tool options. Even when I check the 'do not show this window again' box it still starts with the welcome window.

The first page opens with my homepage, just not the tabs.

I guess my settings aren't getting saved.

Any ideas?

Thank you,

Paul

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Friday, April 18, 2008 3:26 AM by Joris

Is it possible to limit the number of tabs in IE7 by group policy or any other means ?

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Sunday, April 20, 2008 11:41 AM by Mike

I have a problem also with IE7 Tabbed Browsing that appeared about 3 weeks ago. I son;t remember installing new sofrware during that period. However I did upgrade my RAM (from 512 to 2048 - which is allowable) running XPProSP2.

Now when I click to open a new tab, computer will attempt and it is showing "connecting...". The problem is rhat ir never opens the new page and the page that I was on is frozen. I have waited for as long as 5 minutes and finally  cntrl alt delete to reboot.

After the reboot I am able to open a new window - 1 time, then I exit the browser , reopen and the problem reappears.

Actually it is not a problem, just a pest that I cannot figure out.

Any ideas will be appreciated.

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Thursday, April 24, 2008 7:40 PM by graeme

Im having the exact same problem as Mike above my tabbed browsing had been working really well but this week is acting in the same way freezing on a connecting message on the new tab with the open window becoming unresponsive.

This is becoming quite annoying as tabbed browsing was something id come to enjoy

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Monday, May 05, 2008 9:15 AM by Chris

To fix the issue with tabbed browsing freezing with the "connecting" message.  Simply disable the windows live tool bar.  This can be done by clicking on Tools --> Tool Bars --> Uncheck Windows Live Tool Bar.

Hopefully windows will remedy this issue with an update soon!

Hope this helps!

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Sunday, May 11, 2008 2:16 AM by Cathy

Thanks Chris that really helped.

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Sunday, May 11, 2008 2:40 AM by Jenny

OMG, this really does work, tools -->toolbar -->uncheck windows live toolbar, mine is working again.

Thanks for your post

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Monday, May 12, 2008 2:21 PM by Luisa

Brilliant!  I've had exactly the same problem with my tabbed browsing .. came upon this blog by pure chance .. disabled the Windows Live toolbar and hey presto it's sorted!     Thanks very, very much indeed.

Luisa

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Thursday, May 15, 2008 4:34 AM by Ewan

When browsing, as soon as I open a new tab the browser display starts to toggle rapidly between showing the toolbar with file edit etc and not showing it. The screen refreshes rapidly and I'm glad I'm not epileptic or I would be having a fit. Left clicking (if you time it right) in the http:// window stops it, but next time you do anything it happens again. Virus check shows no problems btw.

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Friday, May 16, 2008 6:28 PM by Jim

Another victim of the Live toolbar - I unchecked it and the problem went away.

Thanks for this post

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Saturday, May 17, 2008 2:25 PM by kcowan

I had switched to Netscape just to keep tabbed browsing but of course most sites would not work properly with multimedia anymore. Finally I got upset enough to waste part of a Saturday and the problem is solved. Thanks.

I suppose Windows Live is not yet ready for prime time. MS shoots itself in the foot again...

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Tuesday, May 20, 2008 3:51 PM by Linda J.

OMG - I've been fighting with the same issue of 'open in new tab' not working and freezing the pages the same as all of you, also since that last major update in April, yet "tools -->toolbar -->uncheck windows live toolbar" really does fix this problem.  I've searched so many different web pages and sites for a solution and finally came across this site.  A heartfelt "THANK YOU" Chris.  I'd really come to like the tabs feature in IE7 and have wasted so many hours on this issue.  I'm definitely bookmarking this web site, and thanks so much for giving me my tabs back (grins).

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Friday, May 23, 2008 10:22 PM by Casey

I'm having that frozen tab problem, too. Thing is, my problem is a crapload worse. I can't right click sometimes, tabs won't load, programs won't start, basically everything that requires windows explorer [which is freaking everything] doesn't want to work after a while.

I don't even HAVE windows live toolbar. Wtf is wrong with IE? I hate Windows. I'm never buying another windows computer again.

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Monday, May 26, 2008 11:31 AM by JohnA

Thanks a bundle........Live Toolbar gone....problem gone.

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Tuesday, May 27, 2008 3:00 AM by Linda

Thanks Chris, easy solution but it was hard to find. Thanks to you Tab browsing is working again. Thank you, Thank you, Thank you

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Thursday, June 05, 2008 12:24 AM by Meredith

I've been having the same issue with new tab shutting down IE7 and I don't even have Windows Live Toolbar listed so can't uncheck it...  so now what can I do? Anybody know?

Thanks in advance!

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Tuesday, June 24, 2008 4:47 PM by Paul

Thanks Chris,you're a star! Great fix that works!

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Thursday, June 26, 2008 2:39 AM by shantha

tabbed browsing is a feature of surfing the internet these days; some web-sites cannot be accessed; but tabbed browsing is an useful mode.on the computer pageabove ,you seea a rectangle tablle formed , lined wiyh lines, whatever page is to be accessed, you write in the table for instance. http;//www. google.com or http://www.BBC.comfor world wide news. persons can operate the computer differently. it all much depends on how they use the computer and launch their web-sites

# re: Diagnosing and resolving problems with Tabbed Browsing in IE7

Tuesday, July 01, 2008 1:27 AM by Chris

ALL IE Explorer Users: Are you having problems getting your browser to stay open after setting multiple pages for tabbed browsing?  Mine kept shutting down right away too...until I read on this site where it said something about closing down a toolbar.  Kudos to whoever gave the advice! It works! My anti-virus toolbar was the culprit.  Go to "View" in your menu bar up top, then to "Toolbars" and then uncheck any of your "user-initiated" toolbars.  E.G. - Anti-virus toolbars.  Google seems to work so far though.

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