Possible fixes for crashes caused by MS06-042 (KB918899)

Note: An new version of 918899 was planned for release by 22 August for **IE6 SP1** users.  Unfortunately, an issue with the new version has forced the delay of the updated patch for a few days, but it has now been released.

I am very grateful for, and indebted to, some pretty amazing people and resources that actively share information about problems with patches and security issues.  Its thanks to those resources that I am able to pass on information such as that in this post which has been combined from information in a couple of lists, one security focused, one related to patch management ..... so thanks all Smile

There are reports of MS06-042 causing crashes when PeopleSoft is installed.  One noted crash involves 0xC0000005 in NTDLL.DLL

Affected OS listed in the KB are IE6SP1 installations on the following operating systems:

Microsoft Windows XP Professional (SP1 only?)
Microsoft Windows XP Home Edition (SP1 only?)
Microsoft Windows 2000 Professional Edition (???)
Microsoft Windows 2000 Service Pack 4
Microsoft Windows 2000 Advanced Server (???)

The fix for people using PeopleSoft, taken from the windows.update newsgroup, is:

In PIA, navigate to "PeopleTools -> Web Profile -> Web Profile Configurations". Search for your webprofile. In the "General" tab, uncheck the following:

Compress Responses = unchecked

Compress Response References = unchecked

Compress Query = unchecked [If you have PT8.44, please ignore since Compress Query does exist in PT8.44]

Save your webprofile changes and you must bounce your PIA.

Another suggested fix is to disable "Use HTTP 1.1" via IE Tools, Internet Options, Advanced Tab: 

Note, a hotfix is available if this fixes your problem.  Internet Explorer 6 Service Pack 1 unexpectedly exits after you install the 918899 update
http://support.microsoft.com/kb/923762/en-us

Sage CRM and CA Unicentre users - try the workaround and the hotfix - do not uninstall the patch unless you have no other alternative (SAGE... you need to work out the difference between a PATCH and a SERVICE PACK)  (SANS - why are you not suggesting the workaround or hotfix instead of install IE7, uninstall the patch, or use a different browser???)

Another suggested fix is to uninstall MS06-042, edit the registry to ensure the following key exists, reinstall MS06-042, then reboot:

[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer]
"QFEInstalled"=dword:00000001

The Technet article is here:
http://www.microsoft.com/technet/security/Bulletin/MS06-042.mspx

Good luck all, I hope this helps.

Comments

# re: Possible fixes for crashes caused by MS06-042 (KB918899)

Thanx! Our windows departement released a bundle of fixed containing 918899. And denied any knowledge about it. Thanks to your comment we had the problem tackled and fixed.


Kind regards,
Shured

Monday, August 14, 2006 10:11 AM by shured

# re: Possible fixes for crashes caused by MS06-042 (KB918899)

Am having all kinds of trouble with my address book and my pc freezes up quite often.

Sunday, October 29, 2006 3:30 PM by Broncbuster21