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February 2013 - Posts

Software update for HTC DROID DNA available - fixes some connectivity issues

Last week Verizon announced a software update for the HTC DROID DNA that includes the following features and enhancements:

  • User can load videos on HuluPlus 
  • Improvements to Hotspot connectivity have been made
  • Improvements to Audio Quality for wired headsets and earpieces have been made
  • Bluetooth connectivity and volume level for specific models have been improved
  • Enhanced reliability and stability of the Contacts List have been made
  • Wi-Fi Connectivity has been improved
  • Improvements to default browser for zooming capability have been made
  • Incoming messages display with the correct timestamp
  • Enhanced Recent Apps functionality has been improved

I got the update last Thursday because I have had a problem with maintaining a connection to my Bluetooth headset, so I am interested to see if this update fixes that problem. I did notice that the "No SIM Card detected" error is not on the list, but it's possible that's been fixed, too. 

HTC DROID DNA – SIM card not detected issue – what fixed it for me

I’ve been using the HTC DROID DNA since mid-November and today I experienced for the first time the dreaded “SIM Card not detected” issue. Actually, I didn’t know it was a dreaded issue until I Googled for “DROID DNA SIM card not detected”. I found a number of threads in different forums about it. The solutions that worked are listed below, in no particular order:

  1. Reboot the phone.
  2. Go into and then out of Airplane Mode.
  3. Pop the SIM card tray out, remove, clean, and reseat the SIM card and slide the tray back in.
  4. Do a hard reset of the phone.
  5. Go to the nearest Verizon store and get a new SIM card.
  6. Go to the nearest Verizon store and get a replacement phone.

I tried No. 1 and No. 2 a number of times and it didn’t fix the problem, so onto  No. 3. which did work. Here’s a link with instructions on how to insert and remove the SIM Card on the DROID DNA - the most important thing to remember is to turn off the phone before you start!