spiderwebwoman

step into my parlor ...

Recent Posts

Tags

News

  • View Kathleen Anderson's profile on LinkedIn

    Microsoft MVP - Expression Web


Community

Email Notifications

Archives

December 2007 - Posts

Off to North Carolina again

I'm leavin on a jet plane
Dont know when Ill be back again (Yes, I do - I'll be back next Friday)
Oh babe, I hate to go (No, I don't - this will be the fourth or fifth year I've gotten to spend New Year's with my parents)

Hopefully my Mom and I will be able to spend some time going to Open Houses on Sunday. The real estate market has really slowed down in Oak Island - maybe that will work to my benefit.

NFL to share Saturday's Patriots’ game on CBS, NBC nationwide

In an unprecedented television touchdown, the NFL announced today that Saturday night’s Patriots Giants game will be telecast simultaneously on three networks clearing the airwaves for a coast-to-coast opportunity for fans to witness football history.

The NFL Network will beam the game at the Meadowlands to CBS and NBC beginning at 8 p.m. (Kickoff is set for 8:15.)

The stunning reverse of field comes as the NFL and cable companies are locked in a bitter dispute over the carrying of games on the league-owned NFL Network, which costs extra for cable subscribers in most cases.

IE 6 crashes after you install security update MS07-069 on a computer that is running Windows XP SP2

This happened on one of my PCs last night - you need to edit the registry to fix it, but Jesper Johansson's got an installer that will do that for you.

Update: http://support.microsoft.com/kb/946627 has been updated.

It now has a description of the IE6 crash and a link to a file you can download from the Microsoft Download site to add the registry entry required to prevent the crash.

I also noticed on one of my PCs at home this morning that Microsoft Update is pushing this out as a high-priority update.

HP - you have lost me as a customer

and it's too bad, because I already have a couple of your products - an iPaq rx3715 and a Deskjet Printer 6540 - and they are great.

But your sales department leaves much to be desired.

On December 2nd (10 days ago) I decided to order a w2207 monitor. Because I am not home during the day to sign for deliveries, I called HP to find out who they use for shipping, so I could give them a different shipping address. I was told they use FedEx, so I ordered the monitor and gave them the address of the local FedEx/Kinko's as the shipping address. I've done this before with other companies - the FedEx store is happy to accept these kind of deliveries and doesn't even charge anything for it.

15 minutes after I hung up the phone, I got an email confirming my order - with my home address as the shipping address. I called them back and told them it was wrong - they said "Oh yes, we see that in the notes - we will fix it." Great.

Tuesday I got home from work and there was a FedEx tag on my door - they had tried to deliver it to my house! I called HP and they apologized and send out another monitor.  Great.

After called the FedEx store for the next few days, and finding out it hadn't been delivered there, I called HP again. This time they told me that they had to wait for the first monitor to arrive back at their warehouse before they could send out a second monitor. I said OK.

I logged onto the HP site a couple of days later (last night) and found that a new monitor had been shipped - to my home address! With the FedEx store address as the billing address! I knew that wasn't going to work.

I called HP again.  They apologized again. We agreed that it would be best if we canceled the order altogether and place a new order.

We finalized the order and I hung up the phone.

Two hours later I got an email that the order had been declined!

I called HP to find out what was going on. I spoke with Cindy who was extremely apologetic. She said that she did not have access the the part of their system that would tell her why the order was declined. She said that she would have their Resolutions Department call me today between 8 am and 5 pm. She promised they would call.

I waited until 3 and called them - it was obvious they weren't going to call me. I spoke with Karey, who told me that their policy is only to ship to home or business addresses. I said the FedEx store is a business, and I have had HP products shipped there before - the last time was in August - a new case for my iPaq. She said it had to be the business where I work. Unfortunately, we are not allowed to accept personal deliveries where I work. She said she was sorry but that is their policy.

So I told Karey that their was one last thing that she could do for me - credit my credit card back retroactive to December 2nd - she said that she would do that immediately.

So I guess I'm looking for a new monitor - anyone have a recommendation?

N.B. Some of the details may be slightly out of order, if I'd known this was going to happen, I would have started taking detailed notes on Day 1 of this nightmare. Somewhere along the way, I spoke to someone at HP who was so sorry about all of this that he offered to do next day shipping for free and apply a 10% discount to the order. But I don't remember exactly when that was. 

Lovely weather expected tonight - not
weather

We've been hearing about this forecast all week - right now they're saying:

Two nasty storms, one bound for the Northeast, the other for the Northwest, will intensify this evening and tonight.

The northeastern storm has temporarily lost a bit of its punch, but will strengthen rapidly over the next 18 hours. Sleet and freezing rain will increase in coverage and intensity this evening from central to southeastern New York state and also over northeastern Pennsylvania. Snow will spread from eastern New York into Vermont, New Hampshire, and most of southern New England.

New York City may see a little sleet over the next several hours, but exclusively rain after that. Boston will initially have some light snow and sleet this evening, but probably mostly rain by tomorrow morning.

Visual Studio 2008 InstallFest on Monday, December 10th (6 - 8 PM) at Microsoft - Farmington CT.

Presented by the CT Dot Net Users Group, and sponsored by MyWinHosting and Franklins.NET, there is a Visual Studio 2008 InstallFest on Monday December 10th from 6 to  8 p.m. at Microsoft Farmington CT.

Partnering with area user groups, we're offering attendees a chance to install the release version Visual Studio 2008, enjoy some food, conversation, and gaming!  Since the packaged product hasn't been released yet, here's what will happen:

  • Bring your laptops (or heck, a desktop!) and your festive selves
  • Grab a DVD with the Visual Studio 2008 Pro Trial Edition bits
  • Install and be happy
  • Play some Halo 3 or Guitar Hero, munch on some food, chat with people
  • Go home and enjoy VS2008
  • ...wait...
  • When the packaged product ships, you'll get a copy of Visual Studio 2008 Professional in the mail!  (Which will *not* require a reinstall of the trial version.)

As an added incentive to get VS2008 installed that evening, we're giving away T-shirts and raffling off a new 8GB Zune among the people who get VS2008 on their machines!

Register by sending a RSVP email to ctdotnet@gmail.com  Remaining materials will be available while they last to people who have not RSVPed.