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My Dell PC is booting up with C:\Program Files\Dell open on the desktop

Last night, I rebooted my Dell PC twice, once before applying this week's Microsoft Security Updates, and once after. Both times it booted up with C:\Program Files\Dell open on the desktop. I asked my fellow MVPs how to fix it and Malke Routh referred me to this article: Dell folder opens when logging on to Windows. I followed the instructions, rebooted and it worked. I rebooted again, just to be sure, and it was still working. Thanks, Malke!

Comments

Noel S said:

I was having the same problem, but I found a solution from Dell. Here’s the link that describes the problem and the resolution -

support.dell.com/.../document

Basically, the Dell Support Center have to be version 2.0.0.07311. If not, you will need to uninstall, then download and reinstall the latest version from Dell.

Hope this helps.

# November 18, 2007 8:50 PM

Kathleen Anderson said:

I am running Version 2.0.07282 - I will check out your suggestion - thanks!

# November 19, 2007 4:31 PM