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    November 2007 - Posts

    How to add a Command Prompt option to your Windows XP Explorer Right-click context menu

    There's a process that I run at work quite often that has to be run from a Command Prompt window. I found a quicker way to get to the Command Prompt by adding it to the Windows XP Explorer right-click context menu - I used Method #3, as I don't have Microsoft Powertoys or Send to Toys on my PC.

    Edited to specify Windows XP - see comment below about Vista.

    Add Santa to your Windows Live Messenger Buddy list

    This post came up tonight via Google Reader - you can add Santa to your Windows Messenger Buddy List and he will ask you what you want for Christmas. Try it - it's cute. He will also give you a background for your Windows Messenger with his picture in it.

    Kudos to Target.com on the Graco infant car seat recall

    Last spring, I purchased a Graco infant car seat from Target.com as a baby shower gift for the daughter of a friend. I saw on NBC News the other night that there was a recall and I was going to follow-up on it.

    Yesterday, I got an email from Target notifying me of the recall, listing all the affected model numbers with a toll-free number to call (1-800-345-4109) and a link to the Graco web site to order a replacement part to fix the problem.

    This is a first for me - I can't ever remember a company being so proactive about a recall. Target gets 5 gold stars from me.

    MRI Results - Good news and bad news

    The bad news first - not only do I have a bone spur, but I also have a partially torn rotator cuff, torn cartilage and a cyst - the last two are most likely the result of waiting too long to go to the doctor.

    This can all be taken care of with 1 day outpatient arthroscopic surgery. After the surgery, I will be on 4 weeks of "light duty", which means no driving. I can return to "full duty" after 12 weeks. Physical therapy starts one week after the surgery, for 11 weeks.

    The good news is that the surgery can wait until January, so I can still provide promised coverage at work when everyone else is out for Thanksgiving and/or Christmas, and be available during our cut over to a new version of Peoplesoft HRMS. I can also take my annual New Year's trip to North Carolina to spend time with my parents.

    My Dell PC is booting up with C:\Program Files\Dell open on the desktop

    Last night, I rebooted my Dell PC twice, once before applying this week's Microsoft Security Updates, and once after. Both times it booted up with C:\Program Files\Dell open on the desktop. I asked my fellow MVPs how to fix it and Malke Routh referred me to this article: Dell folder opens when logging on to Windows. I followed the instructions, rebooted and it worked. I rebooted again, just to be sure, and it was still working. Thanks, Malke!

    MRI Follow-up

    I'm back. The MRI only took about 20 minutes and wasn't bad at all. Of course, I did keep my eyes closed the whole time. They gave me noise-canceling headphones to wear and also piped in music from Grey's Anatomy Season 1 (my choice).

    It actually sounded like I was in a building that was being taken down by sledgehammers. If it weren't for the noise, it would have been a great opportunity to take a nap.

    My doctor should get the results in two days

    Select Insurance called again today

    I happen to be home today - it's Veterans' Day - and Select Insurance just called again - this time the number was (508) 422-9661. Not only am I on the National Do Not Call Registry, but when Select Insurance called last week, I told them to put me on their Do not Call List. So I have filed a complaint with the National Do Not Call Registry.

    Having an MRI today

    This is step 2 in determining how extensive the surgery on my shoulder is going to be. I've never had an MRI before, so I don't know what to expect. I'm quite sure I'm not claustrophobic - I would think at my age I would know that, right?

    Coming soon to an IE near you - No more "Click to activate this control"

    Great news at the IEBlog:

    Back in April 2006, we made a change to how Internet Explorer handled embedded controls used on some webpages. Some sites required users to “click to activate” before they could interact with the control. Microsoft has now licensed the technologies from Eolas, removing  the “click to activate” requirement in Internet Explorer. Because of this, we're removing the “click to activate” behavior from Internet Explorer!

    It’s important (and cool) to note that this change will require no modifications to existing webpages, and no new actions for developers creating new pages. We are simply reverting to the old behavior. Once Internet Explorer is updated, all pages that currently require “click to activate” will no longer require the control to be activated. They’ll just work.  

    So you’re probably wondering when we are going to release this update? The first chance will be with an optional preview release, called the Internet Explorer Automatic Component Activation Preview, available in December 2007 via the Microsoft Download Center. Additionally this change will be made part of the next pre-release versions of Windows Vista SP1 and Windows XP SP3. After giving people enough time to prepare for this change, we’ll roll this behavior into the IE Cumulative Update in April 2008, and all customers who install the update will get the change.

    More at the source.

    You've upgraded to IE 7 and now FrontPage won't save your userid and password when publishing to remote servers

    The fix that worked for me has two parts:

    1. Bring up your remote site in IE 7. Then go to Tools > Internet Options > Security > Trusted Sites > Sites and Add your site to the list. Then Close > Apply > OK. You may need to restart IE 7 for this to take effect.

    2. In IE 7, Tools > Internet Options > Security > Trusted Sites > Custom Level > User Authentication > Logon > Automatic logon with current Username and password and then OK your way back out.

    Do you need personal, one-on-one computer tech support? Come to SupportSpace

    Last fall, I was contacted by SupportSpace, a startup company in Israel. They had a new idea for providing tech support to computer users in the US and wanted to know if I was interested in being part of it.  I was, and over the last year, have been involved with them, helping to set their direction and alpha test their new platform for offering online real-time tech support.

    The concept was great - the execution is even better. The SupportSpace community of independent technology experts specializes in various areas of expertise including PCs, peripherals, networking, security and a wide range applications and online services. Customers can choose from a variety of experts based on availability, price, specialty, and customer ratings and reviews. All experts are certified by SupportSpace, and are given their certification based on their technical knowledge, service and communication skills, and a complete background check.

    Support is provided in real-time chat, remote desktop assistance and/or by phone. If you are tired of playing email tag or waiting on hold for hours with your hardware or software providers, this really is the way to go. Whether it's a problem with your PC, your scanner, camera or printer, you really should check out the 24/7 support available at SupportSpace.  

    "SupportSpace is a new type of technology service company that originated because we felt the pain that consumers experienced from traditional tech support, and we have created a way for consumers to get the help they needed, when they wanted, from the best tech support experts in the country," said Yair Grindlinger, Chief Executive Officer of SupportSpace. "As part of a continuing commitment to educate consumers and engage them with the technology that shapes their daily lives, we offer a completely new and different kind of service community where consumers can get the information they want and the help they need from experts offering personal attention, world-class expertise and an exceptional customer service."

    From November 1 through December 15, SupportSpace is offering one free session to new users to come and experience SupportSpace.

    Who is Select Insurance and how do they know so much about me?

    For the last few months, I've been seeing "Insurance Select" (1-508-458-0203) on my Caller ID. They never left a message, so I didn't think much of it. Actually I thought they might be a bill collector after my daughter, but that's a whole other story. Tonight I got a call from "Out of Area" - the number was 1-213-537-1391. I usually don't answer the phone when I don't know who's calling, but tonight I picked it up.

    It was Select Insurance.

    First the woman wanted to make it clear they weren't trying to sell me anything - good thing, because I am on the Federal Do Not Call List.

    She wanted to know if I was the person in the household responsible for paying for health insurance premiums. I said I was. Then they went on to name the company I have my health insurance with. I went "Wait a minute - how do you know that? Who are you? Where did you get that information?"

    She turned me over to her supervisor. He said again, we are not to sell you anything - you do have your health insurance with Company XXX, right?

    I said, in this order: take my information our of your files and put me on your Do Not Call list (in addition to the Federal List, each company is supposed to keep their own list and put you on their list if your request it).

    So who is Select Insurance and how did they get my personal information?

    Google doesn't give me much to go on, although the 213-537-1391 phone number does show up on some sites where people report annoying phone calls

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