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Wednesday, January 11, 2006 8:31 PM

Cookies and Support People

I've got a gripe with support people. How many times have you been investigating a problem and either told someone to delete there IE cookies or been told to do that yourself? I find this extremely frustrating as a user that the support people do not...
Posted by sbsfaq | 1 comment(s)
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Friday, November 11, 2005 7:33 AM

I'm an MCSE - why should I sit the 70-282 exam...

Ok - at conferences you overhear many conversations. One I heard yesterday, just made me mad. Typical of some people though. Two guys - they were MCSEs and had many enterprise clients. They were looking at the new Small Business Specialist program and...
Posted by sbsfaq | 2 comment(s)
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Saturday, February 05, 2005 9:04 AM

Honesty with customers counts too!

Yup - honesty counts. I had to talk to a customer last week about a stuff up one of my guys did. SBS2000 server - we could VPN to the server but could not ping anything on the inside of the network, or access resources on the inside of the network. The...
Posted by sbsfaq | 3 comment(s)
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Saturday, January 08, 2005 4:11 PM

Netgear Print Servers and SBS 2003 or Windows 2003 Server - just does not work!

I've been a strong advocate for Netgear for many years - in fact back in 1996 I had dinner with Patrick Lo - the Managing Director of Netgear and I felt that this was certainly a company that I wanted to be associated with. They typically make a good...
Posted by sbsfaq | 25 comment(s)
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