August 2008 - Posts

A sight you might remember

http://www.msnbc.msn.com/id/26451955/

 

For anyone who's gone to Jeff Middleton's IT Pro Conference in New Orleans, you will probably will recognize that building street view of Bourbon Street.  What you won't recognize is the storm clouds and the police curfews.

Jeff and his family that live outside of New Orleans are staying put in the area and live in an area of high ground.  Even with that I've given him strict orders to send a message letting us know he's okay once the storm has passed.

Thoughts and prayers to all.

Posted by THE OFFICIAL BLOG OF THE SBS "DIVA"
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Trend Worry free beta

http://blog.sbsfaq.com/Lists/Posts/Post.aspx?ID=226

When you deploy a brand new operating system one of the first things one needs to check on is if antivirus products support it.

With Windows 2008, most of the desktop versions of the a/v will run on the servers just fine, but the console versions will need to be supported.

Trend is coming out with a beta for SBS 2008 that Wayne blogged about:  If you want to see how it works on SBS 2008, sign up for the beta.

What’s new in Worry-Free Business Security™ v5.1?

  • Additional Microsoft Operating System support: Microsoft Small Business Server 2008 (Cougar) and Microsoft Essential Business Server 2008 (Centro) Support
  • Microsoft Exchange 2007 Server on Windows 2008 Support
  • Web Threat Protection Feedback Loop Support
  • CSA memory reduction to under 40Mb (this is accomplished with the new Virus Scan API 8.9)
  • Integrated install with Worry Free Remote Manager

https://www.trendbeta.com/index.php?get=356&content=450

Posted by THE OFFICIAL BLOG OF THE SBS "DIVA"
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Batten down the hatches

http://scitech.blogs.cnn.com/2008/08/28/katrina-again/

To all those in Gustov's path, we're thinking of you guys and wish it doesn't head your way.

It goes to show us that we always need to be prepared for disasters and ready for whatever happens.

Do your clients have a disaster plan?  Are they prepared for the worst?  You may not live in Hurricane country, but don't think a disaster can't happen to you and your clients.

Posted by THE OFFICIAL BLOG OF THE SBS "DIVA"
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A geek toy for the new baby

http://www.thinkgeek.com/geektoys/rc/a427/

 

It's a moral imperative, don't you think?

Posted by THE OFFICIAL BLOG OF THE SBS "DIVA"
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Our master is business

http://www.theregister.co.uk/2008/08/29/hakon_lie_ie8_interoperability/

There are times I really want geeks to understand that technology serves a master.

That master is business.

I really don't care if the Intranet settings on IE8 to not conform to the "standards" that the author of the registry article (who works for Opera, another browser) wants them to be.

I really don't care that in the ideas of this author that Microsoft has broken their "promise".

Here's reality folks.  People do not upgrade no matter how good the security is or the features are if it causes a lot of pain and hardship to business.  Heck even in the consumer world, it's like pulling teeth for people to embrace change.

But Opera, start living in the real world of business decision makers.  We don't read RFPs.  We don't tout them as being a religion.  We need our businesses to work.  Technology is here to help us do business.  And business is our master.

If we forget that, we're in big trouble.

Posted by THE OFFICIAL BLOG OF THE SBS "DIVA"
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Thanks to Crevier MINI

Just in case you were wondering... the license plate on the car currently is the dealer name ... Crevier MINI in Santa Ana.  And a huge thank you to Christian Banks for a wonderful buying experience.  I'd highly recommend Crevier MINI for a wonderful dealership to work with (and Christian as a wonderful Motoring Associate)

The license will be MYE COOP to go along with my Sister's MYE MINI.

(and no I didn't buy Software Assurance.. it comes with a warranty already :-)

It does have an instruction manual that I'm about to sit down and start reading :-)

Posted by THE OFFICIAL BLOG OF THE SBS "DIVA"
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Announcing a new baby

Born with 8 miles, now the proud owner of a Pepper White Mini!

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Does it run on 64bit?

http://msmvps.com/blogs/bradley/archive/2005/09/04/65168.aspx

So does anyone know if the Blackberry BES software that runs on a SBS server can run on a 64 bit edition?  BES runs on 32bit SBS 2003 but we're not sure it will run on the 64bit SBS 2008?

If so you have a couple of options. 

Mobile 6 that work natively.

iPhones that will sync.

Or see if it will run on 32bit Windows 2008 and put it on the second server?

So does BES run on 64bit?  This "will it run on 64bit" is a question many of us need to ask about our software.

Posted by THE OFFICIAL BLOG OF THE SBS "DIVA"
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Shopping list for Frys

Now on the Train/Bus/Train traveling down to Santa Ana to pick up Coop tomorrow morning. Listening to (what else?) the sound track from the Italian Job and of course checking out the news on the MINI forum.

A friend of mine says that he thinks he might be able to get professional help for my addiction to MINIs. I think he's just envious.

(pardon any typos.... typing this in a moving bus going over the grapevine)

Shopping list for Frys...

audio connection thingy for car
retractable audio/mic for laptop

(remind me I need to do a Fry's run this weekend)

 

Posted by THE OFFICIAL BLOG OF THE SBS "DIVA"
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Give him a huge kiss and a hug will ya?

Microsoft takes community seriously with SBS and EBS launch - SBSfaq.com Blog Site:
http://blog.sbsfaq.com/Lists/Posts/Post.aspx?List=269e4081%2Dac58%2D42a6%2D9a54%2D383a6a3fb0d8&ID=225

 In a few short weeks if there's a guy who looks like this...

Or like this...

I want you to give him a huge Kiss and a hug from me for doing all that he does for the upside down folks.

P.S.  if you want to pass on the Lipstick and not be wearing any when you kiss him, that's okay with me.

http://www.microsoft.com.au/teched/pre_days.aspx

Join the biggest gathering of Microsoft SBS Partners in years

For Microsoft SBS Partners, this is the biggest opportunity in years to network with your peers, hear from the SMB Server experts, and experience deep content on the new solutions that will redefine the SMB server landscape. Be there when we demo Small Business Server 2008 and the new Windows Essential Business Server 2008. Talk with your fellow SBS Partners, find out what they're up to, and learn a host of stuff that can help you make your business better. And, have some fun in the process!

All attendees receive a COMPLIMENTARY full-product copy of Small Business Server 2008 - VALUE $1200.

Cost: Tickets are just $550 a head.

Who should attend?
Any partner selling servers into SMB

What will you get out of it?
300-LEVEL CONTENT - on Small Business Server 2008 and Windows Essential Business Server 2008 - Enterprise-class Server Solutions, designed and priced for SMBs.

DEMONSTRATIONS - will show the installation, set up, deployment and migration from previous versions, and updated features.

NETWORK WITH YOUR PEERS - at the premier event for Microsoft SBS partners this year.

ROUNDTABLE the issues, and gain tips for driving your business from your Peers, with extensive Partner-to-Partner content.

Posted by THE OFFICIAL BLOG OF THE SBS "DIVA"
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The colossal failure of OEM

On the Open Road blog the title of the article is "PC manufacturers seek shelter from Vista's drizzle" and it points to a Wall Street Journal about how OEM manufacturers are introducing their own software to make the Vista experience palatable... http://news.cnet.com/8301-13505_3-10026884-16.html

If you've bought an OEM retail and -- not ordered from the business online store but walked into the local Best Buy and bought a retail machine, I'd argue that's not what's going on at all.  I'd argue that you don't find that the OEM vendors are building their own software to make Vista pleasing, rather that what is happening is like what you see on Election day ballot measures.  Peel back the arguments and ask who is paying for the ballot measures and that's where the real story is. 

There's always another story behind the story, and to me it looks more like the OEMs have money deals with various software vendors than there is that they are making Vista better.  More often than not you have to pull off all the OEM stuff just to get a Vista that works.

The failure here is the OEM experience, make no mistake about it, but I'm not convinced that OEMs are making it better for users.

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Reason no. 4,542,444 to get an external third party certificate --

Reason no. 4,542,444 to get an external third party certificate --

SeanDaniel.com - Small Business Server and Other Technology: SBS 2008 Install Certificate Package Error:
http://sbs.seandaniel.com/2008/08/sbs-2008-install-certificate-package.html

Because you don't have to install a certificate like that.

And your end users don't get confused by the self signed cert warnings....

And it's way easier to deploy Mobile phones and iPhones...

I.T. Service Providers for I.T. Service Providers!

Erick pinged me with his new book info.  What he may not have in original book title names, he does have books that help you get started, help your get better aligned, or help you know you are on the right track.  :-)

Check out his latest offering....

From Erick--

It's finally ready for pre-order!


Thanks for your patience - we are ready to start accepting pre-orders for the next in our best-selling series of books by I.T. Service Providers for I.T. Service Providers!

Following in the footsteps of the last 2 books in our Managed Services Series: The Guide to a Successful Managed Services Practice, and The Best I.T. Sales & Marketing BOOK EVER!, this new publication continues our goal of documenting best practices for each and every area of a successful I.T. and Managed Service Provider's practice. 

The Best I.T. Service Delivery BOOK EVER!  reveals how to deliver Hardware Warranty, Break-Fix, Professional and Managed Services effectively and profitably. No matter which of these service delivery models you practice, you will learn how to maximize processes, efficiencies and customer satisfaction - resulting in higher net profits.

In addition, effective migration strategies are detailed to help you move from one service delivery model to another, affording you the ability to create additional revenue streams. These methodologies have helped thousands of Solution Providers tremendously increase their revenues.

 Ship date for The Best I.T. Service Delivery BOOK EVER! is October 6th, 2008, but we are now accepting pre-orders at a $50 discount over cover price! 

Also check out our special pre-order savings offer for the Best I.T. Service Delivery BOOK EVER! PLUS its companion Audiobook and save even more!

The ONLY Service Delivery book written by Service Providers for Service Providers covers 4 Service Delivery Models and their:

  • Characteristics
  • Deliverables
  • Pricing and Positioning
  • Staffing Requirements
  • Hiring, Managing and Training
  • Technical Roles and Responsibilities
  • Processes and Procedures
  • Target Markets
  • Customer satisfaction and Loyalty
  • Maintenance, Maximization and Migration strategies

And much, much more!

This resource has been highly requested by solution providers and channel organizations worldwide, and fills the void for a service-specific work for the IT industry, covering hiring, compensating, training and managing staff; along with project management, quoting, and service delivery for all service provider groups.
 
"The Best I.T. Service Delivery BOOK EVER!" applies the most highly effective I.T. and Managed Services delivery techniques ever developed to increase your efficiencies, client relationships and revenue, and provides a roadmap to migrate from one service delivery model to another!


We've included everything you'll need in The Best I.T. Service Delivery BOOK EVER!, allowing you to:

  • Identify or establish your current service delivery model
  • Understand key characteristics and important considerations for each service delivery model
  • Determine whether you are in Maintain or Maximize mode, and if you are ready to Migrate
  • Recognize the key staff necessary for each model and mode
  • Create an effective hiring, compensation, training and management process for all staff
  • Improve customer satisfaction, become a Trusted Advisor and sell more solutions and services to your clients

 

Ship date for The Best I.T. Service Delivery BOOK EVER! is October 6th, 2008, but we are now accepting pre-orders at a $50 discount over cover price!

 Also check out our special pre-order savings offer for the Best I.T. Service Delivery BOOK EVER! PLUS its companion Audiobook and save even more!

Thank you for your continued support and feedback as we continue in our efforts to provide you meaningful tools and resources to improve your I.T. and Managed Services practice. 


Erick Simpson
MSP University

Posted by THE OFFICIAL BLOG OF THE SBS "DIVA"
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Just when you think one monopoly is getting smaller...

Another one is waiting in the wings...

Okay I don't get it.  If I buy songs on a computer... why is it that Apple thinks that it can keep track of an old laptop that I don't even have anymore and block me from using music that I bought on a computer that I have?

And the only reason why I'm downloading (and for the record rebuying the movie) is because I want to have the Italian Job (original and remake) on this laptop for the train ride down to Santa Ana to pick up my MINI Cooper.  Mr. Jobs, Steve, dude, you are messin' with my MINI obsession tonight... knock it off will ya?

 

Recap of webcasts

Windows Small Business Server 2008: Support and Troubleshooting : John R. Pattison:
http://www.johnrpattison.com/blog/windows-small-business-server-2008-support-and-troubleshooting/

Windows Small Business Server 2008: Remote Access and Computer Management : John R. Pattison:
http://www.johnrpattison.com/blog/windows-small-business-server-2008-remote-access-and-computer-management/

Small Business Server 2008: Messaging and Collaboration Management : John R. Pattison:
http://www.johnrpattison.com/blog/small-business-server-2008-messaging-and-collaboration-management/

Windows Small Business Server 2008 - Management, Health, and Security : John R. Pattison:
http://www.johnrpattison.com/blog/windows-small-business-server-2008-management-health-and-security/

Windows Small Business Server 2008 Migration : John R. Pattison:
http://www.johnrpattison.com/blog/windows-small-business-server-2008-migration/

Deploying Windows Small Business Server 2008 : John R. Pattison:
http://www.johnrpattison.com/blog/deploying-windows-small-business-server-2008/

A quick overview of Windows Small Business Server 2008 : John R. Pattison:
http://www.johnrpattison.com/blog/a-quick-overview-of-windows-small-business-server-2008/

John did an excellent job recapping many of the webcasts and if you missed any --

Part 1 - https://www.livemeeting.com/cc/msevents/join?id=WES02PAL&role=attend&pw=TES987
Part 2 - https://www.livemeeting.com/cc/msevents/join?id=WES03PAL&role=attend&pw=NFG340
Part 3 - https://www.livemeeting.com/cc/msevents/join?id=WES04PAL&role=attend&pw=FOD302
Part 4 - https://www.livemeeting.com/cc/msevents/join?id=WES05PAL&role=attend&pw=LKJ098
Part 5 - https://www.livemeeting.com/cc/msevents/join?id=WES06PAL&role=attend&pw=HLK090
Part 6 - https://www.livemeeting.com/cc/msevents/join?id=WES07PAL&role=attend&pw=GIU290
Part 7 - https://www.livemeeting.com/cc/msevents/join?id=WES08PAL&role=attend&pw=JUI987

And stay tuned for part 8 on 9/10



Posted by THE OFFICIAL BLOG OF THE SBS "DIVA"
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As a service

Okay I am getting used to SaaS (software as a service).  I can handle HaaS (Hardware as a service) but now we have PaaS...which is depending on whom you read... either

http://smbitpros.com/2008/08/25/purchasing-as-a-service/ Procurement as a Service or

http://en.wikipedia.org/wiki/Platform_as_a_service Platform as a Service 

Now if you ask me PAAS is not either one, but the easter egg coloring kits we buy every year.  http://en.wikipedia.org/wiki/Paas

When they get to Life as a Service (LaaS) then I'll know we've gone too far in the abbreviations.

One of the worst abbreviations in the techonlogy industry is POS.  Which, yes, I know means Point of Sale, but dang do I have to sometimes mentally shift my mind to think of it as Point of Sale as sometimes you never know if someone is ranting about a Piece of.... well you know.

So what other "as a service" do we have out there?

BaaS?  Blogging as a Service?

Just a reminder the webcast on virtualization is not until 9/10/2008

WES09PAL:  Windows SBS 2008 Core Technical Training, Part 8 of 8: Virtualization

Presented by  Nicholas King, David Fabritius and Michael Toot

Just a reminder the webcast on virtualization is not until 9/10/2008:

Event Title: WES09PAL: Windows SBS 2008 Core Technical Training, Part 8 of 8: Virtualization September 10, 2008 from 2-3pm (US & Canada) (GMT-07:00)

Event Format: Web Seminars (Live)

Event Start Date & Time: 9/10/2008 2:00 PM - 3:00 PM

Event Time Zone: (GMT-07:00) Arizona

I'll post another reminder closer to the day.

Posted by THE OFFICIAL BLOG OF THE SBS "DIVA"
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How does a client save money by spending money?

http://msmvps.com/blogs/bradley/archive/2008/08/26/1645756.aspx

How does a client save money by spending money?

Again go look at the software that you client gets.

In addition to the fact that they will get SBS 2008 when it rolls out.... they will get:

Windows 2003 server license to be the foundation for

ISA 2006 firewall later to become Forefront Threat Gateway

Outlook 2007 cal licenses (remember that due to the fact that Exchange 2007 no longer includes Outlook rights, you get no Outlook media/client licenses if your client waits to buy SBS 2008)

SharePoint Designer - the replacement for FrontPage that will allow you to do more things with SharePoint.

Add up all that software that is included in the Software Assurance upgrade lock in and compare the price tag.

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