Windows Server - Technology

The Blog for IT solutions from Microsoft. By Richard Wu

Error message when you try to install Windows Vista on a computer that uses more than 3 GB of RAM: "STOP 0x0000000A"

When you try to install Windows Vista, you may receive an error message that resembles the following:

STOP 0x0000000A (parameter1, parameter2, parameter3, parameter4)
IRQL_NOT_LESS_OR_EQUAL
This problem occurs if the following conditions are true:
• The computer uses more than 3 GB of RAM.
• The computer uses a storage system that is running the Storport miniport driver.
• The computer uses a controller that uses 32-bit direct memory access (DMA).

RESOLUTION

To resolve this problem, install update 929777.
To install this update, visit the following Microsoft Web site:
http://windowsupdate.microsoft.com (http://windowsupdate.microsoft.com)
or
Visit: http://support.microsoft.com/default.aspx/kb/929777/
Posted: Thu, May 10 2007 2:40 by Richard | with 134 comment(s)
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