July 2008 - Posts

How to delete Outlook temporary folder
Tue, Jul 8 2008 8:39

If you receive a "File not found" or  "Impossible to open file" when you try to open an attachment from an email, the problem is that the temporary folders used by Outlook are full or the content is garbled.

Where are these folders ? The location is stored into registry in different places for different Outlook versions:

  • Outlook 97  HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Outlook\Security
  • Outlook 98  HKEY_CURRENT_USER\Software\Microsoft\Office\8.5\Outlook\Security
  • Outlook 2000  HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security
  • Outlook 2002/XP HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security
  • Outlook 2003  HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security
  • Outlook 2007  HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security\OutlookSecureTempFolder

Another problem is that the folder is named OLK (until Outlook 2007) followed by random 2 numbers "or" 2 letters. So is quite impossible to know which is the correct name. For example on my pc with Office2007 the folder name is 3W8Z6AWR.

At the end the better way to clean those folders, is to read the value from the registry and manually delete the folders.

Or use a graphical tool like OutloookTools.

OutlookTools | HowTo-Outlook

 

by Adriano | with no comments
Microsoft Technical Support - Hotfix Request
Mon, Jul 7 2008 8:54

To request hotfixes via web, the correct link is

http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=NNNNN

where NNNNN is the KB number

Microsoft Technical Support

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by Adriano | with no comments
[VISTA] Update for Windows Vista (KB952709)
Tue, Jul 1 2008 12:04

This is a reliability update. This update resolves some performance and reliability issues in Windows Vista. By applying this update, you can achieve better performance and responsiveness in various scenarios.

This update resolves issues that may affect some Windows Vista SP1-based computers. These issues have been reported by customers who use the Error Reporting service or Microsoft Customer Support Services. This update improves the performance, responsiveness, and reliability of Windows Vista in various scenarios. This update includes the following improvements on a Windows Vista SP1-based computer:

• This update improves the stability of Windows Vista SP1-based computers by addressing some crashes that may occur when you try to check e-mail by using a POP3 e-mail client such as Windows Mail or Mozilla Thunderbird. The crashes may occur on a Windows Vista SP1-based computer in the following scenario:

• Incoming POP3 and outgoing SMTP traffic monitoring is enabled.

• Both a third-party antivirus application and an antispyware application are installed, such as the following applications:

• ZoneAlarm Internet Security Suite by Check Point Software Technologies Ltd.

• SpySweeper by Webroot Software, Inc.

• This update improves the reliability of the Windows Vista SP1 based-computers by addressing some problems that occur when you delete user accounts by using the User Accounts item in Control Panel. When this problem occurs, the system may stop responding (hang).

• This update improves the reliability of Windows Vista SP1-based computers that experience issues in which large applications cannot run after the computer is turned on for extended periods of time. For example, when you try to start Excel 2007 after the computer is turned on for extended periods of time, a user may receive an error message that resembles the following:

EXCEL.EXE is not a valid Win32 application

• This update improves the reliability of Windows Vista SP1-based computers by reducing the number of crashes that may be caused by the Apple QuickTime thumbnail preview in Windows Live Photo Gallery.

• This update improves the performance of Windows Vista SP1-based computers by reducing audio and video (AV) stuttering. Such AV stuttering may occur when the audio or video component is streaming high definition content from a Windows Vista SP1-based computer that has a NVIDIA network adapter nForce driver version 67.5.4.0 that is installed to a Windows Media Center Extender device.

Italian version

A reliability and performance update is available for Windows Vista SP1-based computers

Download details: Update for Windows Vista (KB952709)

by Adriano | with no comments