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On Policies
Mon, Sep 6 2010 8:06
So Susan posted her thoughts on how to approach managing Group Policy in SMB environments. In the post, she asked for comments and thoughts, and since I can be a bit wordy and might want to include some content that would be difficult to add in the comment space, it seemed to me like a post on the topic was in order. First, a bit of background. I do a LOT with... Read More...
by eriq | with no comments
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On Cloud
Mon, Jul 12 2010 17:02
Gee, guess what? There's a LOT of talking about cloud computing going on today, probably moreso today than just about any other business day in recent history. Why? Because Steve Ballmer kicked off the Microsoft Wordwide Partner Conference with his keynote speech today, and it was pretty much all cloud, all the time. We've all heard that Microsoft is... Read More...
by eriq | 2 comment(s)
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On Summit 2010
Sun, Feb 21 2010 15:48
Reflections on MVP Summit 2010 Having just returned yesterday from the 2010 MVP Summit, I wanted to get my thoughts and observations down before too much more time passes. This was my fourth time to attend Summit and, just like every summit previously, it was a completely different experience for me. Before I get into my observations about this year's event... Read More...
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On Growth
Mon, Apr 6 2009 17:07
This change in our economic climate is generating different reactions from different people, no huge surprise. Over the last few months, I've seen several different approaches from customers, peers, and other contacts. Some have chosen cut back their marketing and advertising spending as a way to save cash flow. Others have started spending more in marketing... Read More...
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On Foundation
Thu, Apr 2 2009 13:36
On April 1 (maybe not the best move), Microsoft introduced Windows Server 2008 Foundation, or at least that's the name of the product on the official product page . Sure, it won't be long before we're referring to it as "Foundation" or "Foundation Server" but I digress. The two important items I want to cover in this post are:... Read More...
by eriq | with no comments
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On Customer Interaction
Mon, Mar 30 2009 12:33
What kind of customer are you? If you have an interaction with a vendor that doesn't meet your expectations, how do you approach it? I had two very different interactions with customers today, both involving invoices. I called a customer of ours this morning to check on the status of a support incident he had open, and after discussing the issue, he said... Read More...
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On Mac Virtualization
Fri, Mar 27 2009 13:43
I've been collecting data and experiences for this post for a little over three months now, so I can speak with some level of certainty on the topic. This is one of those long ones, so either grab some coffee and a comfy chair or bookmark for later review. I've posted several times over the last couple of years about my experiences with VMWare Fusion... Read More...
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On Blogging
Wed, Oct 29 2008 15:27
As part of the marketing for the upcoming Windows Small Business Server 2008 Unleashed book, I've been given the opportunity to have a blog space over at Network World for the next month. I'm excited about the opportunity to share my experiences with SBS 2008 with that audience, and hopefully the information will be well received. The first post in that... Read More...
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On Callback Support
Mon, Aug 25 2008 16:13
There has been a recent discussion in one of the mailing lists about Microsoft's new callback support model for SBS. This model went into effect on August 1, and was announced on the Official SBS Blog on July 2, 2008 . Over the weekend, I had an opportunity to make use of the new callback model, and wanted to share my experiences with it here. Caveat: as... Read More...
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On RTM
Thu, Aug 21 2008 15:41
Folks, in case you haven't heard by now (and if this is the first place you've seen/heard this, then I probably have a few other blog suggestions for you to follow), the SBS Development Team released SBS 2008 to Manufacturing today . This means that the product will be in the channel in some form in the next 6-8 weeks. This marks the end of several years... Read More...
by eriq | 2 comment(s)
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On Migration
Mon, Aug 18 2008 21:25
In the last few weeks, I've had an opportunity to give a presentation about the Migration options with SBS 2008 to a couple of different groups, one in Dallas and one in Detroit. As I went through the presentations, it became clear that the majority of folks in both rooms had not looked at the SBS 2008 migration document that's been produced by Microsoft... Read More...
by eriq | 1 comment(s)
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On Two Weeks with the iPhone
Fri, Jul 25 2008 19:48
Last week, my eOnCall episode covered my first week with the iPhone. OK, yeah, I cheated a little bit because I recorded the episode on Wednesday, when I hadn't really used it for more than about 4 days, but who's counting. It made for interesting Internet Radio at least. So I thought it was time to do a little deeper analysis of my life with the iPhone... Read More...
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On Redmond in July
Sat, Jul 19 2008 16:39
Be warned, this is a long post. But the payoff at the end may well be worth the read. This past week, I had an opportunity to work on a project at Mothership Redmond. In addition to the fabulous weather (highs in the upper 70s compared to the 100s back home, yet sunny and clear skies, go figure), I had was able to catch up with some people who I don't get... Read More...
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On Community
Sun, Apr 20 2008 11:03
Last week, I had the honor and privilege of attending Microsoft's sometimes-annual MVP Summit. This year, there were over 1700 Microsoft Most Valuable Professionals (MVPs) in attendance, which is only a portion of the thousands of individuals who have been recognized by Microsoft for their support and activity in the community. This event is hardly a love... Read More...
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On Service
Thu, Mar 20 2008 20:56
As a service provider (aka "vendor”) to my clients, I'm very cognizant of what constitutes good service and bad service. We strive to provide outstanding service, as I've been endeavoring to do in the 20+ years I've been in this line of work. Choosing to work in the SMB space has given me some new insight into the "service" we often... Read More...
by eriq | 1 comment(s)
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On Choice
Thu, Mar 13 2008 16:36
People who prefer to use Macs and people who prefer to use Windows PCs don't always get along (big surprise). As someone who interacts with both communities, I get to see the good and the bad on both sides. Yes, discussions between the two camps can get heated and polarized (I think "religious war" is a term that gets bandied about occasionally... Read More...
by eriq | with no comments
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