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Handango not posting negative reviews

A couple of weeks ago I purchased the eGlass BookReader from Handango, partly because of the problem with WMDC that I spoke about in my last post. The reader was pretty poor, particularly in its reading experience of PDF books. In reflow mode, you have to change back to scaled view before you can advance to the next page in the document, which makes for a tedious reading experience. In the end, I ditched the eGlass reader out of frustration.

I got an email from Handango asking for a review, and as the product had been particularly useless, I decided it was worth the time warning others not to waste their money. The rules for reviews on Handango are quite restrictive, but I made sure I stayed within the guidelines and only mentioned I was unhappy with the product because of the clumsy paging-turning support in the PDF reader. For the record, I gave the product the lowest review of 1 star.

Suspiciously, my review has yet to appear, and I've received no feedback or confirmation from Handango. Here is the page for the product, which miraculously contains no reviews at all.

It seems my sensored review is not an isolated case. Another one here. And another.

Posted Nov 23 2007, 11:49 PM by nick
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