I had the frustrating experience of having a new WM6 device (HTC Touch) developing a problem synching to a new Vista machine. The Touch was in its third week of a synch relationship with Vista, so it could be hoped that honeymoon bliss was still lingering in sufficient proportions to prevent a dreaded 0x8503001c error. The only change to the system has been to do a sync over Bluetooth, and that seems to have toasted WMDC somehow. I tried deleting and re-creating the partnership (which didn't work), and taking off synch items, which produced the result of a successful sync with Mobile One Note and nothing else. After trying the partnership delete, I tried an uninstall/ reinstall of WMDC 6.1, again with no success. The next tactic I tried was creating a new PST file for Outlook and importing everything from the old file to the new one with no success. The next tactic, which did work, was to unistall WMDC 6.1 and install WMDC 6.0. Amazingly, this fixed the problem. Its a shame that WMDC seems to have all the same problems of ActiveSync, and yet has less features. I hope WMDC 6.2 will see a return of the file conversion functionality that was part of ActiveSync - at the moment I need to print PDFs to a third-party reader application because the file conversion that adds reflow support to a PDF file doesn't work with WMDC. Nick mentions the other side of this problem in this post. If the Mobile Device team want to deliver on their sales pitch that they are the best platform for business and productivity and fight off the combined competition from the iPhone and Google, WMDC needs to be rock-solid.

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Posted Thu, Nov 15 2007 7:43 by nick