A couple of months before Vista was release, I purchased a copy of
DiskView to track down where all my hard disk space was being eaten up on a Windows XP install (it turned out to be several multi-gigabyte files that DivX converter had left lying around).
A version of DiskView that support Vista has recently been released, but when I tried it, I got an error with code 2738 during installation. I checked the website support page, and didn't see any resolution for this issue, so I tried filling in the support page without much hope of ever receiving an answer. Only a couple of hours later I got the following email:
Error 2738 may occur in Windows Vista when a custom install action is required by a software installer and VBScript is not registered. I'm not sure why it is occurring on your computer, as it seems to work fineon other Vista installations. I also just installed DiskView with no errors on a fresh Windows Vista Ultimate virtual machine.
Can you try the following?
Start Button > All Programs > Accessories Right-click on "Command Prompt"
Select "Run as Administrator"
Type cd \ and press ENTER
Type cd C:\Windows\System32 and press ENTER Type regsvr32 vbscript.dll and press ENTER You should receive a message that the DLL has been successfully registered.
Try the DiskView installation again. Please let me know how it goes.
Re-registering vbscript.dll fixed the problem
So, not only is DiskView a really good product, there technical support is excellent.
Posted
Oct 05 2007, 10:53 AM
by
nick