Finally, I have found out why The HP Envy 23 will not upgrade..
IT IS THE FAULT OF HP.. see here..
This is the text underneath the ‘not tested’ part..
For this reason, HP is unable to provide update instructions or Windows 8.1 drivers. You may lose basic functionality and reliability if you try to update your system..
This machine cost the client almost $1000 (ONE THOUSAND DOLLARS), and it was supplied with Windows 8 pre-installed. Imagine a manufacturer supplying a system which could handle Windows 7 but not Windows 7 SP1.
It just re-enforces my belief that HP products should be avoided. I have had a few run-ins with HP over the years, and all could have been avoided if HP was to produce decent stuff while being fair with the consumers who contribute to the salaries of the HP top brass and employees..
Tue, Jun 24 2014 2:12