Matthew@MSN

/me ranting about technology, MSN and stuff

MSN gets into Internet audio

Also yesterday, Microsoft announced that it bought Teleo, a provider of voice over Internet protocol [VoIP] technology.  Currently MSN also uses similar VoIP technology in MSN Messenger, but has not yet incorporated into the public switched telephone network [PSTN].  I have been using VoIP PSTN service through Packet8.net and so far have been quite impressed [in the pocket certainly, and call quality as well].  I should also note that Microsoft has used other VoIP technology before deploying it's own, but Microsoft .NET Voice Services as it was known was discontinued in software updates in 2003.

The technology certainly looked cool, I hope MSN uses it well.

@Matthew

Comments

virtual call center software said:

A call centre is often operated through an extensive open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set/headset connected to a telecom switch, and one or more supervisor stations.

# July 11, 2009 10:43 PM
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