CRM - What CFOs and Controllers might want to know - Part 1http://msmvps.com/blogs/jeffloucks/archive/2007/07/24/crm-what-cfos-and-controllers-might-want-to-know-part-1.aspxWhen the investment in CRM question comes before a CFO or sophisticated buyer they will sometimes try to understand the financial arguments helping to justify the investment. We have often looked at Return on Investment (ROI) cost justifications. TypicallyenCommunityServer 2008.5 SP2 (Build: 40407.4157)