Clean install taken literal, or how to solve error 1335

stefan — Fri, 15 Aug 2008 13:19:16 GMT

Error code 1335 means: "The cabinet file '[2]' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package."

Software maker Encore, Inc. recommends a "clean install" to fix this problem:

When attempting to install The Print Shop® 22, an error that includes the message "Error 1335..." appears. A conflict during the installation may cause this issue. Completing a clean installation of the program will help to prevent conflicts that can occur. The remainder of this note describes the procedure.
Complete the steps below to reduce conflicts during the installation.

Clean the CD or DVD

Place a small amount of nonabrasive, liquid soap on the shiny side of the CD or DVD.
Using your fingertips and warm water, gently rub the soap on the disc in a circular motion.
Rinse the disc thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.
Install the program.

I couldn't help but laugh when I read these instructions for a "clean install". But seriously: Cleaning the CD might actually help if the error is caused by stains on the CD.

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Clean install taken literal, or how to solve error 1335