Matthew Wittemann

Update Rollup 6 for MS CRM 4.0 Released

ICU MSCRM — Thu, 27 Aug 2009 19:31:00 GMT

Whew! Those guys on the Sustained Engineering team at Microsoft keep cranking them out. Seems like we've just finished deploying UR5 on all our implementations. Now, they've released Update Rollup 6. From the article, it looks to contain just...(read more)

Update Rollup 5 for MS CRM 4.0 Released

ICU MSCRM — Thu, 02 Jul 2009 16:28:00 GMT

Looks like the next rollup update is now available from Microsoft: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=5101d801-976b-4c11-bdfc-000b970ef4a3 Read More......(read more)

Including External JavaScript Files

ICU MSCRM — Thu, 04 Jun 2009 13:59:00 GMT

There are a number of blogs out there with good information on how to include external javascript files in your CRM OnLoad events. I’m only adding this post to the mix to bring together some of the different information out there for easy reference. CRM...(read more)

The CRM Address Entity: There’s more to it than you think!

ICU MSCRM — Mon, 18 May 2009 16:51:00 GMT

I’ve been working with Microsoft CRM in production environments since 1.2 was released, but apart from some minor tweaks to the form I haven’t had to work with the Address entity in too much depth. Until now. I was surprised to find that there are a lot...(read more)

New Updates and Rollups

ICU MSCRM — Mon, 18 May 2009 16:06:00 GMT

I haven’t had a chance to blog in a couple of weeks, and there have been a number of new releases from the CRM team at Microsoft: 1. Update Rollup 4 has been released. 2. The Implementation Guide has been updated. 3. The SDK has been updated, and 4. The...(read more)

New Article on the Microsoft CRM Team Blog

ICU MSCRM — Mon, 04 May 2009 21:02:00 GMT

I have a new article on the Microsoft CRM Team Blog today with some tips on building a virtual development server for CRM using Windows Server 2008 and SQL 2008. Check it out! Read More......(read more)

US States Picklists Values

ICU MSCRM — Thu, 30 Apr 2009 15:20:00 GMT

How many times have you had to make a picklist for the US states on a CRM 4.0 form? Well, rather than having to manually add each of the 50 states (52 if you count DC and Puerto Rico), I've got an XML file pre-made with the values of the US States...(read more)

New Demonstration VPC for CRM 4.0

ICU MSCRM — Sun, 19 Apr 2009 22:59:00 GMT

Microsoft has released a new demonstration VPC image for Microsoft Dynamics CRM 4.0. The image is built using SQL Server 2008 and Visual Studio 2008, and is available on PartnerSource . It is set to expire in August 2010. Happy demo'ing! Read More...(read more)

Agent Communications Panel for CRM - Call Center Functionality Using OCS

ICU MSCRM — Fri, 17 Apr 2009 16:44:00 GMT

Microsoft recently released the "Agent Communications Panel for Microsoft Dynamics CRM 4.0" which provides an out-of-the-box integration with Office Communications Server for call center functionality within CRM. " The Agent Communications...(read more)

Error Importing Customizations

ICU MSCRM — Fri, 03 Apr 2009 14:35:00 GMT

On a development environment where I had imported a new organization, the developer was getting an error when trying to import customizations from another system (both on Update Rollup 3), and was unable to publish any customizations either. On importing...(read more)

Re-Awarded MVP for CRM

ICU MSCRM — Wed, 01 Apr 2009 14:24:00 GMT

Got the email today notifying me that I was re-awarded MVP status for CRM! This makes it 4 years running. I'm extremely grateful to Microsoft and the CRM community - it's been an incredible experience working with CRM and getting to know a lot...(read more)

Role-Tailored Dashboard Links

ICU MSCRM — Mon, 30 Mar 2009 22:19:00 GMT

Most organizations with CRM will eventually want to have some kind of dashboards to help their employees focus on the KPIs and CRM lists that are important to them. Creating the dashboards themselves is outside the scope of this article, but there are...(read more)

IE8 Released - and CRM 4.0 is officially supported on it

ICU MSCRM — Thu, 19 Mar 2009 20:18:00 GMT

Microsoft this afternoon released Internet Explorer 8, and word from the CRM team is that CRM 4.0 is officially supported on this new browser. The CRM team worked closely with the IE team to test the browser against CRM, and, except for one minor outstanding...(read more)

Tag: You're It!

ICU MSCRM — Tue, 17 Mar 2009 19:22:00 GMT

At Convergence, one of the keynote speakers demoed a new beta technology called " Tag ." Similar to a barcode, tags are colorful little unique labels that, when photographed with a properly-equipped mobile device, can act as hyperlinks from...(read more)

Update Rollup 3 for MS CRM 4.0 Released

ICU MSCRM — Mon, 16 Mar 2009 12:42:00 GMT

As promised, Microsoft's Sustained Engineering team has stuck to a more rigorous schedule of releasing update rollups for CRM. Update Rollup 3 has been released. For a comprehensive description of the rollup and related information, read the article...(read more)

What If

ICU MSCRM — Wed, 25 Feb 2009 02:20:00 GMT

The following may be off-topic, but there's no more relevant topic that any of us must be concerned with right now than the rapid evaporation of liberty amidst the doublespeak coming from our "leaders." What if we wake up one day and realize...(read more)

Expand A Virtual Hard Disk

ICU MSCRM — Tue, 24 Feb 2009 23:06:00 GMT

I recently created a new virtual server for development purposes, and made the newbie mistake of leaving the maximum hard drive size set to 16GB. Even though I set it up to be a dynamically expanding hard disk, it was only after I installed Windows Server...(read more)

CRM Mobile Express Preview Now Available

ICU MSCRM — Wed, 18 Feb 2009 20:56:00 GMT

Microsoft has finally released a "preview" of Mobile Express for CRM, a free mobile app for Microsoft Dynamics CRM 4.0. Read more about it here . Download it here (registration required) . Read More......(read more)

How To Uninstall SQL Server 2008 Reporting Services

ICU MSCRM — Sun, 01 Feb 2009 15:45:00 GMT

Update Rollup 2 for MS CRM 4.0 Released

ICU MSCRM — Thu, 15 Jan 2009 21:58:00 GMT