March 2009 - Posts
Most organizations with CRM will eventually want to have some kind of dashboards to help their employees focus on the KPIs and CRM lists that are important to them. Creating the dashboards themselves is outside the scope of this article, but there are...
Microsoft this afternoon released Internet Explorer 8, and word from the CRM team is that CRM 4.0 is officially supported on this new browser. The CRM team worked closely with the IE team to test the browser against CRM, and, except for one minor outstanding...
At Convergence, one of the keynote speakers demoed a new beta technology called " Tag ." Similar to a barcode, tags are colorful little unique labels that, when photographed with a properly-equipped mobile device, can act as hyperlinks from...
As promised, Microsoft's Sustained Engineering team has stuck to a more rigorous schedule of releasing update rollups for CRM. Update Rollup 3 has been released. For a comprehensive description of the rollup and related information, read the article...