Windows XP SP3 - Read all prerequisites for a successful installation

re: Windows XP SP3 - Read all prerequisites for a successful installation

John Butler — Sat, 18 Apr 2009 15:09:31 GMT

I have tried to install SP3 on some 200 XP Pro + SP2 systems. My experience is that some new systems without much other software than email and Word accept the installation without problems. Most others do not, probably all AMD machines cannot use SP3 nor can those that have Office Pro 2007 Mulitlanguage Suite, Photoshop CS >> or Nero 7>>.

If your SP3 does not work it is not worth tyring a second time, just restore your system from backup (you MUST backup your system before trying to install SP3, do not rely on System Restore) you can spend hours attempting to fix it without succes and if you do you have not gained much over SP2. Bear in mind that Microsoft DOES NOT WANT TO KEEP XP going and are trying force users to upgrade,

John

re: Windows XP SP3 - Read all prerequisites for a successful installation

msgill — Mon, 01 Dec 2008 17:41:05 GMT

My two machines HP Desktop D 530 and Mac book pro (XP in partition) automatically installed SP3 twice and freeze both machines. I followed the pre-requisite and later instructions twice and ultimately removed Sp3 twice as my Device Manager and IE7 totally stop working. After removing installed net adapter drivers from CD and now have peace of mind and glad to get rid of it. It is still lying in Mac book pro but whenever it appeared to install kill it. Wasted my hours and hours and thanks God my systems are saved.

re: Windows XP SP3 - Read all prerequisites for a successful installation

Melody — Tue, 25 Nov 2008 01:08:19 GMT

I'm trying to install SP3, and I consistently get "download failed." Access is denied. After reading the prerequisites, I've tried disabling my anti-visur software. However, I right-click on the antivirus icon but see no "disable" option... only uninstall. What should I do?

In addition, I have virus that has affected oleacc.dll, which is preventing me from installing anything. The reason I'm trying to download SP3, is so that I can later download oleacc.dll and finally install the antivirus software that is supposed to be able to get rid of this virus (virtumonde).

Sigh... at this point, I'm almost resigned to just reformatting the whole thing and being done with it. Any suggestions will be appreciated.

re: Windows XP SP3 - Read all prerequisites for a successful installation

Seas — Fri, 21 Nov 2008 02:46:46 GMT

It seams to me the only feedback here is from those

whom have wanted to update to SP3 and done so.

But then find the known issues that they would know

were mentioned if they had read before aplying the

update.

Where is the feedback from those who had good

luck?? I know they out number the ones with problems.

Just had to add that!! Haste makes waste..

re: Windows XP SP3 - Read all prerequisites for a successful installation

joe90 — Mon, 03 Nov 2008 09:05:24 GMT

Where is it stated that the Scherzo from Beethoven's 9th Symphony is a prerequisite to SP3?

re: Windows XP SP3 - Read all prerequisites for a successful installation

Dominic — Tue, 28 Oct 2008 09:10:47 GMT

Re SKYMAN

I think you are jumping the gun, and blaming sp3 for possibly another issue. Try a few things before completely deciding its a sp3 issue. Hook your laptop to an external monitor and try using your laptops function key to switch to the other display. Try booting in safemode... edit the boot ini.. and add the /basevideo tag.

re: Windows XP SP3 - Read all prerequisites for a successful installation

Eldon — Mon, 13 Oct 2008 21:00:33 GMT

I, too, have tried multiple times since August to install SP3. The download does take forever, and so does the Uninstall. Like Carl L above, each time during installation I hit a point where I get, "Access is Denied." I've gone to the Solutions page support.microsoft.com/.../949377 and so far that's no help. I've disabled PC-cillin AV, Spybot and Pop-Up Killer, and restarted several times. Nothing works. I'm not about to copy off a whole bunch of code from the Solutions page (Method 3) and drop it into my registry just because MS says so. This is supposed to be an Auto-Update. How the heck can it auto-update when it's so screwed up?

re: Windows XP SP3 - Read all prerequisites for a successful installation

Lauren — Mon, 06 Oct 2008 20:17:42 GMT

I am rolling out XP SP3 to about 6,000 desktops.

i have rolled out to about 675 desktops and laptops so far successfully; however i have had 14 bluescreens.

these systems that had a bluescreen DO NOT have a non-Intel processor. the Dell models are listed below:

1-Latitude D620

2-Optiplex GX620

3-Optiplex GX620

4-Latitude D620

5-Latitude D610

6-Optiplex GX620

7-Optiplex GX620

8-Optiplex GX620

9-Optiplex GX620

10-Latitude D620

11-Latitude D620

12-Optiplex GX620

13-Optiplex GX620

14-Latitude D620

however i have many machines that i deployed SP3 to successfully that are those same modes.

i am not having trouble getting the systems back on line either by repairing or reimaging. however, i would like to know what the problem is to prevent it from happening anymore. i still have about 5,000 to push XP SP3 to, and i really can't have 14 bluescreens every 600 machines.

re: Windows XP SP3 - Read all prerequisites for a successful installation

James E. Carroll — Fri, 03 Oct 2008 22:23:48 GMT

Error code is 0x8007F070

Have tried just about everything to install sp3, but it fails. I searched that error code, 0x8007F070, on MS and on this blog and got no hits, so I thought I would use it so that it would appear as a search term in case others might have solutions or others have had similar problems.

re: Windows XP SP3 - Read all prerequisites for a successful installation

Harry Waldron — Wed, 24 Sep 2008 13:22:27 GMT

Carl - Thanks for sharing this great advice ... Yes, during installation it might be advisable to disable Antivirus software and also to not do anything else on the PC except to allow it to install in a dedicated mode.

re: Windows XP SP3 - Read all prerequisites for a successful installation

Carl L — Tue, 23 Sep 2008 10:56:48 GMT

I tried six times to install SP3. The download took forever, and each time, during installation, I hit a point where I got a screen saying that for SP3 Setup, "Access is Denied." With 9 hours on phone help from Dell, they figured out that I needed to disable both the Norton Antivirus and the SpySweeper, even though I asked about it a number of times. It finally installed. That caused my AOL software to get corrupted, and now I can't online with my PC. I've tried uninstalling and reinstalling AOL, with no success. It constantly says it's missing files, so click "here" to restore the missing files, but it does nothing instead. I'm using a different PC in the interim until I can figure it out.

re: Windows XP SP3 - Read all prerequisites for a successful installation

Harry Waldron — Fri, 19 Sep 2008 16:21:41 GMT

Hi - Yes, there are some compatibility issues in using SP3 that have been documented. HP systems for example have had issues, plus some AV products may not work well.

This search might help in finding support for these various issues:

search.msn.com/results.aspx

re: Windows XP SP3 - Read all prerequisites for a successful installation

SKYMAN — Fri, 19 Sep 2008 00:25:06 GMT

My laptop does auto updates and when I did the update and came back to my laptop after a few minutes, my laptop went dead. It has power, but the screen is "black" and my mouse doesn't even come on. Why did this update distroy my laptop? It's like I have lost everything with no help. I wish I knew about these problems before hand and I wouldn't of even let this SP3 be downloaded. SO.....the question is? How the hell do I get my Laptop to work again? Microsoft needs to be held accountable for this and get me a Laptop or some sort of recall to get it fixed!!!

re: Windows XP SP3 - Read all prerequisites for a successful installation

Dean M — Thu, 18 Sep 2008 07:45:41 GMT

I continually fail to install XP SP3 with the same error every time... Not enough space. I have over 5 GB of disk left and yet it still tells me I need more space. I even removed a number of programs to get it to 8 GB left of disk and it still says the same thing. I just don't get it. And reading above all the bad comments, in some way I'm glad it didnt install. I will stay on SP2 until they fix the problem.

re: Windows XP SP3 - Read all prerequisites for a successful installation

jon c with big probles — Mon, 15 Sep 2008 18:13:05 GMT

my internet won show whats in my inter box i keep getting a mesage saying internet add-ons are dissabled what is a add-on and how do i inable them some one please help

re: Windows XP SP3 - Read all prerequisites for a successful installation

DiAnne Herbert — Tue, 02 Sep 2008 16:01:29 GMT

Great information and super help. I am going to print this off and follow the helpful information. I have been racking my gray matter trying to figure out what the problem was. I thought I had done all that was necessary before trying to add SP3, apparently not.

Thanks again for this blog and all the Q&A.

DiAnne Herbert

birdi2006@gmail.com

PC Security

PC Security — Thu, 17 Jul 2008 21:39:14 GMT

If your looking for even more information on PC security then I would head over here as they have plenty of stuff on identity theft, antivirus software etc.

re: Windows XP SP3 - Read all prerequisites for a successful installation

Howard Walker — Thu, 17 Jul 2008 16:32:57 GMT

If this update has so many pre-requisites, why is it allowed to be installed automatically. Surely it is up to Microsofts software to do a check to see that all pre-requisites are in place before it tries to install. I have tried to install it about 10 times using MS update as well as downloading the thing. With anti virus turned off, and with it removed from the system. It still just loops around for 24 hours doing nothing! All the hints that I can find from the net have been examined with no success. Looks like a phone call to Microsoft is the only answer. Ring +44 870 60 10 100 to talk to the man himself.

re: Windows XP SP3 - Read all prerequisites for a successful installation

Jimmie Lipps — Sun, 13 Jul 2008 05:16:49 GMT

I have known for a while that something was wrong with my PC. I downloaded IE 8

with Service Pak 3 and AOL is as a home page all doubled scripted with double texlines and you can not really read it. My online high speed host has no problems.

I am going to uninstall IE 8 and only hope my IE 7 will be restored if it is then I will

uninstall Sp 3 and reinstall IE 8 then reinstall Sp 3. I wish I had known that Service Pak 3 was for IE 6.0 before installing version 7. I do not know if I will be ok doing

this but right now I am close to crashing my system and no one knows what the problem is, if I had gotten E-Mail from this site I would have saved myself DAYS

of trying to figure out what the problem was.

I also did not KNOW that you cannot install IE 7 with SERVICE PAK 2 installed.

re: Windows XP SP3 - Read all prerequisites for a successful installation

MowGreen — Tue, 08 Jul 2008 19:24:09 GMT

To Xul and George J --- the issues you both describe are caused by a Symantec product actively monitoring the system during the application of SP3:

www.huliq.com/.../symantec-admits-fault-windows-xp-sp3-registry-corruption

Device Manager may not show any devices and Network Connections may not show any network connections after you install Windows XP Service Pack 3 (SP3)

support.microsoft.com/.../953979

Hotfix available in the above article

FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service Pack 1 with your Norton 2008 product installed

solutions.symantec.com/.../symcu_defcontent_view.asp

Symantec registry cleanup tool available in above link