IT Professionals - Ten Tips on How to Communicate Better
IT Professionals - Ten Tips on How to Communicate Better
http://isc.sans.org/diary.html?storyid=6133
QUOTE: How do you garner the support of colleagues who are difficult to reach? How do you get your message heard? Here are my 10 tips:
1. Have a message that's worth being heard.
2. Consider concerns and language of the recipient.
3. Speak up! But don't be too loud.
4. Understand when to say it.
5. Switch the medium.
6. Don't overwhelm with choices.
7. Be brief.
8. Follow up.
9. Find an ally.
10. Give first, without expecting to receive.