Microsoft Product Support's Reporting Tools

Download the scripted system configuration gathering tools. The Microsoft Platform Support Reporting Utility facilitates the gathering of critical system and logging information used in troubleshooting support issues.

Quick Info

Download Size: 8 KB - 5240 KB
Date Published: 6/21/2004
Version: 1.0

Overview
The Microsoft Product Support Reporting Tool facilitates the gathering of critical system and logging information used in troubleshooting support issues. The reporting tool DOES NOT make any registry changes or modifications to the operating system. There are 8 specialty versions, one for each of the following support scenario categories: Alliance, Directory Services (not for Windows NT 4.0), Networking, Clustering, SQL, Software Update Services, MDAC and Base/Setup/Storage/Print/Performance. Each version gathers some of the same basic information but there are specific reports unique to each of the support scenario categories. Please read the readme.txt files for more details about each version.

Important Notes
1. You may install and use an unlimited number of copies of MPSReports solely for the purpose of gathering system information necessary for Microsoft Product Support Services to provide you with technical support services requested by you. All other purposes are not supported by Microsoft. Please refer to the EULA for more detailed information regarding your usage rights.
2. No MPSReport versions are currently supported to run on 64bit Operating system versions.

System Requirements

Supported Operating Systems: Windows 2000, Windows NT, Windows Server 2003, Windows XP
Please view the readme.txt for specifics.

http://www.microsoft.com/downloads/details.aspx?FamilyID=cebf3c7c-7ca5-408f-88b7-f9c79b7306c0&DisplayLang=en

Published Tue, Jun 22 2004 15:46 by donna
Filed under:

Comments

Sunday, July 18, 2004 3:52 AM by donna

# re: Microsoft Product Support's Reporting Tools

After downloading 823559 , critical download and after it said, it was a good download, it pops up again and again, that I should download.
I allready did it four or fife times, without me knowing it was the same
What can I do?
Sunday, July 18, 2004 4:53 AM by donna

# re: Microsoft Product Support's Reporting Tools

Hi Doris,

Try the steps in http://www3.telus.net/dandemar/needagain.htm

What Operating system do you use?
Wednesday, July 21, 2004 9:21 PM by donna

# re: Microsoft Product Support's Reporting Tools

Event Log for source: EventSystem
Type Date Time Category Event Description Data
Warning 3/11/2002 23:27:49.140 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/11/2002 23:27:49.200 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/11/2002 23:27:49.530 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/11/2002 23:27:49.640 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/11/2002 23:27:49.690 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/12/2002 13:37:34.060 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/12/2002 22:03:53.960 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/13/2002 11:11:49.540 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/13/2002 15:27:02.110 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/13/2002 16:16:09.520 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/13/2002 18:31:20.640 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/13/2002 23:14:10.860 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/14/2002 08:02:00.960 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/14/2002 13:12:39.050 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/14/2002 15:40:00.290 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/15/2002 10:36:21.950 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/15/2002 11:17:49.630 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/15/2002 11:27:21.570 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/15/2002 13:32:07.810 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/15/2002 16:18:18.650 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/16/2002 09:58:14.410 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/16/2002 10:01:41.860 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/16/2002 10:11:44.510 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/16/2002 13:49:30.950 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/16/2002 16:21:12.760 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/16/2002 23:02:11.500 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/17/2002 11:37:29.980 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/17/2002 17:01:50.190 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/17/2002 19:01:50.270 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/17/2002 20:49:18.130 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/17/2002 21:55:40.400 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/18/2002 10:22:19.060 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/18/2002 15:59:52.510 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/18/2002 18:33:02.360 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/18/2002 20:08:07.750 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/18/2002 23:00:06.380 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/19/2002 11:24:01.260 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/19/2002 12:01:58.410 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/19/2002 15:30:08.250 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/19/2002 18:43:43.950 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/20/2002 10:52:27.590 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/20/2002 11:51:17.820 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/20/2002 13:12:10.160 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/20/2002 16:37:14.450 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/20/2002 18:14:52.420 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/20/2002 21:51:58.110 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/20/2002 21:58:03.200 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/21/2002 11:23:08.250 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/21/2002 14:08:18.900 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/21/2002 14:25:32.600 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/21/2002 20:17:03.550 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/22/2002 08:24:03.730 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/22/2002 10:30:40.580 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/22/2002 13:20:47.000 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/22/2002 19:07:23.390 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/23/2002 08:30:13.930 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/23/2002 13:14:37.520 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/23/2002 18:48:18.690 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/23/2002 22:05:46.120 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/23/2002 23:25:00.960 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/24/2002 11:48:25.630 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/24/2002 16:16:01.120 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/24/2002 18:55:36.990 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/24/2002 21:41:20.370 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/25/2002 11:44:19.010 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/25/2002 14:17:17.230 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/25/2002 15:41:55.690 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/25/2002 17:53:22.830 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/25/2002 20:08:35.650 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/25/2002 23:46:36.930 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/26/2002 11:36:34.890 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/26/2002 13:13:49.520 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/26/2002 18:10:01.480 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/26/2002 22:46:52.380 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/27/2002 10:46:30.520 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/27/2002 16:59:28.370 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/27/2002 17:44:05.170 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/27/2002 18:53:21.880 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/27/2002 19:26:38.970 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/27/2002 19:33:23.550 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/27/2002 19:40:35.100 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/27/2002 20:47:52.340 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/27/2002 22:06:51.040 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 3/27/2002 22:12:51.070 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Warning 4/18/2002 17:33:31.440 Event System 4099 The COM+ Event System could not determine the name of the current user. A call to GetUserName returned error code 1245: "The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. "
Error 1/25/2003 12:38:12.800 Event System 4097 The COM+ Event System detected a bad return code during its internal processing. HRESULT was 80080005 from line 39 of D:\n2\private\es\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.
Error 1/25/2003 12:43:10.610 Event System 4097 The COM+ Event System detected a bad return code during its internal processing. HRESULT was 80080005 from line 39 of D:\n2\private\es\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.
Error 4/6/2003 17:53:35.080 Event System 4097 The COM+ Event System detected a bad return code during its internal processing. HRESULT was 80080005 from line 39 of D:\n2\private\es\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.
Error 2/15/2004 00:29:24.200 Event System 4097 The COM+ Event System detected a bad return code during its internal processing. HRESULT was 80080005 from line 39 of D:\n2\private\es\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.
Error 2/15/2004 00:29:54.140 Event System 4097 The COM+ Event System detected a bad return code during its internal processing. HRESULT was 80080005 from line 39 of D:\n2\private\es\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.
Error 2/15/2004 00:30:25.170 Event System 4097 The COM+ Event System detected a bad return code during its internal processing. HRESULT was 80080005 from line 39 of D:\n2\private\es\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.
Error 2/15/2004 00:37:23.980 Event System 4097 The COM+ Event System detected a bad return code during its internal processing. HRESULT was 80080005 from line 39 of D:\n2\private\es\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.
Error 7/17/2004 23:09:47.380 Event System 4097 The COM+ Event System detected a bad return code during its internal processing. HRESULT was 80080005 from line 39 of D:\n3\private\es\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.