System Center Service Desk Beta
System Center code name “Service Desk” links IT to the business by enabling IT organizations to respond to changing business needs while delivering reliable and cost-effective IT services. “Service Desk” is an extensible platform that delivers out-of-box workflows to automate IT operations around incident and problem resolution, IT change control, and asset lifecycle management. Leveraging a model-based CMDB, “Service Desk” complements Configuration Manager and Operations Manager by serving as the central hub through which all IT assets and processes are tracked, playing a critical role in driving the value of IT services to the business.
Register for the Beta