SharePoint Portal Server - 500 Error - Original Posted Jun 1, 2005
I have been using SPS for a good while at work. Yesterday, it started to act up on me. Our SPS site is in a different domain (no trust between them) than our desktops. Normally, a separate set of credentials is required to access the portal or any of the team sites. The symptoms were:
- Anytime I tried to access the portal or any team sites from my desktop, I would get a 500 error
- If I tried from another desktop, it worked fine
- If anyone tried from my desktop, it worked fine
It sounded like a profile problem to me in that it was only my account on my desktop that didn't work. My account on other systems worked properly.
I tried some steps to help with the problem. I tried:
- Clearing my cookies
- Clearing my Internet temp files
- Clearing my SSL State
- Closing all browser sessions each time I tried something
- Doing a magic reboot
Nothing worked, so I did the one thing I didn't want to do, I killed my profile and rebuilt it. Everything works again.
Updated Jun 17, 2005.
I ran into this issue again. I was bound and determined to not have to recreate my profile yet again, so I did some more digging. This time I was able to fix it. I went to Start, Settings, Control Panel, User Accounts. I selected my account name, clicked on the Advanced Tab, clicked on the Manage Passwords button, selected the name of the SPS site, and then clicked remove. After closing up the dialong boxes and open windows, I tried the site again, it prompted me for my password information, and all was well.