http://msmvps.com/blogs/chrisl/archive/2008/01/04/1437619.aspxIf you didn’t get a remote control with your Dell XPS 420 (single or dual Digital Cable Tuner) then here is what you need to do. Visit either the Dell Community Forums or The Green Button and Private Message the username DELL-ChrisM ( Dell Forum , TGBenCommunityServer 2008.5 SP2 (Build: 40407.4157)http://msmvps.com/blogs/chrisl/archive/2008/01/04/1437619.aspx#1486828Wed, 30 Jan 2008 13:32:26 GMTd67277c4-116b-43f1-b688-e9ef184ea916:1486828Don M<p>I contacted him yestarday, got a reply in less than 10 min and my remote will be arriving today (was overnighted). &nbsp;If he helps you, send an email to his manager thanking him for really going above and beyond here, and actually knowing what is going on. &nbsp;PM him for the address...We really should throw this guy a bone for helping us out....</p> <div style="clear:both;"></div><img src="http://msmvps.com/aggbug.aspx?PostID=1486828" width="1" height="1">http://msmvps.com/blogs/chrisl/archive/2008/01/04/1437619.aspx#1472721Mon, 21 Jan 2008 03:26:10 GMTd67277c4-116b-43f1-b688-e9ef184ea916:1472721chrisl<p>No, it should come with a remote. &nbsp;They didn't ship them with the early batch of PC's.</p> <div style="clear:both;"></div><img src="http://msmvps.com/aggbug.aspx?PostID=1472721" width="1" height="1">http://msmvps.com/blogs/chrisl/archive/2008/01/04/1437619.aspx#1439496Sat, 05 Jan 2008 22:30:47 GMTd67277c4-116b-43f1-b688-e9ef184ea916:1439496Marc Dencker<p>According to dell the ATI TV wonder digital cable tuner doest come with remotes;</p> <p>is that correct?</p> <div style="clear:both;"></div><img src="http://msmvps.com/aggbug.aspx?PostID=1439496" width="1" height="1">