Chris Lanier's Blog

I lost WMP9 after a failed installation of WMP10 and had the above message after trying to reinstall WMP9. The fix worked and I am now happily using WMP9 again!
Thank you.

Dude, you're the man.

Awesome - i replaced the file you said, and now I can install it fine!

You are the man!

I navigated to C:\Windows\ServicePackFiles\i386 and it didn't have a wmploc.dll file there for me to exchange with the one in C:\Windows\System32 . Is there a place where I can get the file from on the net?

You can get it off your XP CD-ROM. I would not suggest downloading random files from the web.

Sweet!!! Moving wmploc.dll fixed the issue, allowing the wmp10 installer to run normally. Thanks!!

Great job Im back to using wmp9

chris you are the man thanks

All I can say is YOU DA MAN!!! Thanks alot...

I lost WMP9 after a failed installation of WMP10 and had the above message after trying to reinstall WMP9. The fix worked and I am now happily using WMP10
Thank you.

Yes! This fix works!!!

wmploc.dll wasn't present in the C:\Windows\System32 directory so I copied the version on my installation CD (wmploc.dl_) over and it worked fine.

Thanks a lot.

Mike

Man, your fix worked like a charm... were do I send the cheque... I don't have a clue what the hell I was doing, but I followed your step by step and I'm feeling pretty smart tight now. Your a genius... Thank you very much... -GS-

correction to above... tight s/b right

Incredable mate, what can i say, but it works

Thanks very much for the help. The copy of the wmploc.dll solved the problem immediately.

I almost reinstalled the whole operating system.
Your suggestion worked and I am very grateful.
Why doesn't Microsoft suggest this fix?????????
Thanks again

Magic, 1 minute's work and WM10, installed immediately, it was just waiting for your tip. Many thanks.
Rawman

You guys are the best. I was having the same problem, I tried your solution, and Media Player 10 finally Re-installed. Now if only I was not getting this messege.Windows Media Player encountered an unknown error. This can occur when another program or operating system component encounters a problem but does not communicate the nature of the problem to the Player.

Great! Thanx! Keep up the good work!!!!!!

that worked great thanks for your help

I have been trying to figure this thing out all day. You are a miracle worker. Thanks. It sure would have been nice if the error message was more specific to the incompatibility! It just goes to show that knowledge is king.

oh yes your the best man keep up the good work!thanks!

Thanks a lot
after many many many hours searching, you gave the right solution!

You are the Bosss !!!!

Thanks a lot, it solved my issue :D

O what a great help you've been. However, I'm very sad I didn't find your suggestion sooner, since I've reinstalled XP SP2 for nothing!!
Keep up the good work!

Hey geek thankz from brazil!
see ya!

This fix is simple and really works!! Again, this applies to those of you with WindowXP Home, with SP2. Attempting to install Windows Media Player 10 results in error message "...this version of Window Media is not compatible with your version of Windows..."

It is now....Thanks Chris for this awesome and helpful service you provide!

David

Awesome man - that did the trick. Many thanks

FANTASTIC !!!! PROBLEMS SOLVED IN 5 MINS
THANKS CHRIS

Saved the day, didn't want to reload XP just for WMP. Thanks

oh......dude

you're my best . Thank's a lot

but some surprised . i don't have folder servicepackfiles that made me non-sense cause i'm running on xp sp2.

but i copied it from my another pc. it worked great.

Oh fantastic - you're the man

It works and i had spent 3 days going through trying to sort this out!!!

Thanks YOU ARE THE MAN. !!!

I HATE the Service packs, THANKS ALOT

The Faroe Island (Europe)

It works!!! Thanks man

Youre the man.....Windows Media PLayer 10 are now keep on rockin my files....hehe

Thank you thank you thank you !

This incomaptable thing was doing my head in....no matter what else i tried nothing worked.

HAL strikes again.


Im sure computers would be a lot happier if us humans didnt try to keep them working all the time.

Happy
UK

tks ....i have been trying ......for 2 days to try and get wmp 10 to work......all ok now......tks again..........too bad windows can't figure it out.....phil

Thanks Chris,

it works.

In a word...Fantastic!
thanks mate

I've been searching everywhere for a solution to this problem.... Your suggestion worked like a charm..... I guess Microsoft doesn't want to address the issue because they would have to admit to causing the problem in the first place.

THANKS AGAIN!

Worked a treat!

You're incredible guys. Thanks a lot.

Many thanks! Problem solved. Thanks again.

Thanks for the tip. Your help was invaluable in solving this problem.

Thanks a bunch, i missed having media player, why couldnt microsoft post a fix like this. :(

Your 1 of a kind, thanks again.. :)

God Bless this man

YOU ARE A GOD!

thank you very very much

it works......

who ever is responsible for figuring that out is the sheeeeeeeet!

gg=?

Thank you... you are a godsend!!!

many thanx for the fix your the dude

awsome this worked like a charm u rock dude

This fix worked great for me too. However I still can't get the Premium page in ver 9, or the Shop for Music page in ver 10 to load. Everytime I try to access it the program shuts down. I really would like to d/l some music. Any suggestions. And thanks again for the fix.

Your fix worked, thank god! Thanks man, I've been tryin to fix that stupid thing forever.

damn he's good. Merry Christmas everyone!

What a great Xmas present! I'd just about given up before trying your fix, and like magic I was able to install WMP10. Thanks a million!

Great, it worked fine!
On the Microsoft-site they gave a link that did not even exist!
But you helped me out. Thanks.

Thanks, this saved my day!

you da man.... on the flip side I think I have cleaned out every erroneous entry in my registry.... thanks.

I tried to do the same, but got "access denied" message - make sure file isn't write protected or in use. Any way to get around this?

Thanks!
John

Hi chris this is Vishal from india and i work fro dell computers as a technical support manager i just wanted to say thanksalot for the same solution but i also myself knew there was a older version of the file but dint knew exactly wher to lokit thanks ur solution works and has helped many thanks again

C:\Windows\ServicePackFiles\i386 and copy wmploc.dll to C:\Windows\System32. Now, run the WMP 10 installer again and see what you get.
if not try
c:\windows\servicepackfiles\i386 and copy wmpband.dll to C:\Windows\System32. Now, run the WMP 10 installer again and see what you get. if not copy all the wmp.... .dll from the servicepack and paste to system32

thank you

it took me a while to find your site but your fix seems to have worked, brilliant!!!!!!!

You Rule! Thank you! I'm bookmarking your site!!!!

Thanks man!!

Hi,
I've fought this error for a few weeks. All "fixes" just frustrated me more each day. Your page has saved me from more hair loss.

Thank You!

Jim

MP10 works fine after i copy and install the Player again.

Many thanks for your work!

I have search before many times/houres and find no help!

Even not in Microsoft-News-Groups or other groups, but i see by my search, this problem is very often.

Thanks! Worked great. :)

holy cow! it worked! thanks! i'm passing the link on to my tech. :)

Thanks, the problem was solved instantly. After weeks of searching databases, visiting the local IT shop, asking Microsoft etc. Thanks again!

hi, what do u do if u dont see the servicepackfiles folder in windows?

Good one man. thank you.
light peace and love

Thanks a lot. It worked fine.
That's why I love Microsoft...

aja: If you don't see the folder you likely don't have a Service Pack installed or it's not installed correctly. Reinstall SP2.

Thanks dude that worked great been trying to fix the radio in MP10 for weeks and not it works thanks to you..

Thanks again

Thanks a lot. It works!~!!

Did the trick - thank you very much!

whomever you are, if I buy a computer company I'm hiring you.

It worked...thanks for the info.

this hack is freaking great! thank you. hats off to you!

awesome works great! i've been searching for this fix for days!

Thanks!!! it has worked in my case ...on my customers computer....GOOD WORK!!!

Thanks man! Thought I was screwed there for a sec...lol....Thanks again!

cool. u d man.....

Another thanker!

Pawel

BRAVO, BRAVO, BRAVO ... WORKS GREAT!!
THANKS FROM MARACAIBO, VENEZUELA

Thanks a million. Why is this problem not documented in KB? I could not find it there.

Would someone explain in plain words how to copy "wmploc.dll" from "ServicePackFiles" and then paste to "System32" folder?
Thank you so much in advance.

I don't really think I can explain it much more. You navigate to ServicePackFiles in Windows Explorer, copy the file (There are about 4 ways to do that), then navigate to System32 and paste it (about 4 ways to paste also)

Chris,
Muchas Gracias, Gam Sa Ham Ni Da, (Korean), Ari Ga do (Japanese)...
I finally figured it out. And now enjoying the music. For those like me, novice, I explain here how I did it. Right-Click <Start> Click <Explore> Open <Local Disk (C)>
Scroll down to and Click <Windows>Click <ServicePackFiles> and then <i386> and then find <wmploc.dll> Right-Click and choose <Copy>
Now go further down to <System32> and Right-Click once again and choose <Paste>
You are done. Now you can download and instal Media Player 10 w/o problem.
Enjoy.. Thanks again Chris. Dan

Top dollar. Completed the link copy, went straight in to media player 10 installation without a problem. Many Thanks

Ive been pulling my hair out till i found this page you the man

Thanks man for the wmp help

i don't know what happened to my windows media player....whenever i click on it i get this message "Windows Media Player is not installed properly and must be reinstalled. Do you want to install the media player from the website?"
I have tried to reinstall windows media player 9 and 10 about 5 million times, and still have the same problem...I tried doing to wmploc.dll thing and that didn't work either, any help would be great!!!!

THANKS!

FANDABYDOZEY!!!!!!!!!
I've been trying to solve this problem since January!!
My daughter upgraded to WMP10 and I thought I'd lost most of WMP files etc. Did a system restore and still couldn't find some of WMP9 and it just wasn't working properly. I've been trolling the internet for help and only found this today.Did the link copy and it looks as if it's FIXED

THANKS CHRIS BRILLIANT JOB

PS Thanks also to Dan(3/28/2005 10.52PM) I needed the process explained in detail
Anne

Took me all day to find an answer. You would think a search of microsoft would of led us here much easier. Yor assistance was right on. Thank you Chris

Chris,

I've got most of the way there using your fix... the installer will at least run now without that damn "windows media technologies" error message. When I run the installer though, it extracts all the .dll's then the blue box with the license agreement comes up, then it installs, and runs through up to 100% then the next window says:

"It was not possible to complete setup. Windows Media Player 10 was not installed. To update windows, run Windows Media Player 10 Setup again."

Which I've done repeatedly to no avail. Any ideas where I could go from here? Thanks a lot,

Tom

fantastic

Neither of the wmploc.dll files in C:\Windows\ServicePackFiles\i386 nor the one on my WinXP PRO CD worked when I copied them to C:\Windows\System32 folder.

BUT I will tell you what did work for me!

I took the MP10Setup.exe file that I downloaded from microsoft, right clicked on it, clicked 'Extract files...' which extracted all the files in MP10Setup.exe to a folder called C:\MP10Setup\ (or wherever you chose to extract) then I took the wmploc.dll from that folder and placed it in C:\Windows\System32 then I went back to MP10Setup.exe and double left clicked it and everything installed fine! =)

BTW, the same technique worked w/ wmp9xp.exe also!

Thanks mate! You saved me from loosing a weekend over this issue! Bill Gates should send you a customer service cheque.

Thank You !! you save my WMP9

I have the same problem as everyone on this page , and do not understand the fix,please help.

THANK YOU! THANK YOU! ALTHOUGH I DUN NOE WHO R U. I COPY N PASTE THE WMPLOC.DLL TO SYSTEM32/DLLCACHE COS I SAW A SAME FILE THERE.(I THOUGHT U WROTE WRONG-->SYSTEM32). WHEN I TRY TO GIVE UP, I WONDER WHY SO MANY PPL SAYING THANK YOU? SO, I THINK MAYBE I M THE ONE THAT ACT LIKE SMART. SO I PASTE THE FILE IN SYSTEM32 N WHEN I RUN WMPLAYER.EXE, WOW, IT WORK! THANK JESUS!

Where do I send check?
You are the greatest!!!!!
It is so simple, there should be a cach. I dont know what I did, but now you can read all my passwords, right?
Mike

Thanks so much. I have been trying so hard for so long to solve this problem and what you suggested worked. Waht a relief.:)

Thank you Sir!

Your solution worked like a charm.

Take care

i can thank you very much. move on to the next problem now.

zenfrog i did what u did but now it says "internal app. error has occurred" PLEASE HELP

NVM
> An internal application error has occurred.
>
> CAUSE
> This issue may occur if one or more of the Jscript registry key
> settings are incorrect. This behavior may also occur if the
> Jscript.dll file is missing or damaged.
>
> RESOLUTION
> To resolve this issue, use the following methods in the order that
> they are presented.
>
> Method 1: Reregister Jscript.dll and Vbscript.dll
>
> 1. Click Start, and then click Run.
> 2. In the Open box, type regsvr32 jscript.dll, and then click OK.
> 3. Click OK.
> 4. Click Start, and then click Run.
> 5. In the Open box, type regsvr32 vbscript.dll, and then click OK.
> 6. Click OK. *

Thank You!!!! ^^

Chris,

Many thanks! Your answer to the Windows Media Technologies Incompatible problem was exactly right! You saved me at least $100 and allowed my wife to take her online class!

thanx that was realy a good tip ,keep on the good job!!

Ok, I tryed every thing that was written to date, but nothing works, can't get passet the "It was not possible to complete setup. Windows Media Player 10 was not installed. To update windows, run Windows Media Player 10 Setup again." massage. I have XP Pro SP2 ... Any suggestions ??? :)

Chris,

I found this blog when searching on a similar error message ... only mine was a completely different problem.

I have a Win2003 server that backs itself up to DVD+RW disc nightly ... using Roxio DVD Creator 6's Drag to Disk packet drivers.
On last Tuesday backups came to a halt beause the DVD drive was "locked". After numerous reboots and trials I determeined that the automatic installation of Win2003 SP1, which included WMP10, hosed the packet drivers.
Updating to the lastest patches for v6 from Roxio's website just caused me to have BSOD when doing a shutdown.

I removed the Roxio software and uninstalled the DVD+RW drive's drivers, after a reboot I cleaned the registry of all Roxio references and nuked the lost folders.
Another reboot and the BSODs were gone and the drive's drivers had come back automatically. (FYI, I submitted a memory dump with the error report when I had the first BSOD)

When trying a clean install of the Roxio I got the error mentioning the wrong version of the "Microsoft Media Technologies" ... but I let it finish installing anyway.

I've checked the folders mentioned above and I have the WMP10 version in both places.

It appears that the packet writting (RW Disc) functionality is working again, but if it still fails I may try to dump WMP10 and setup WMP9 to see if that works, if that fails I'll roll back SP1.

Thanks for the tip,
Scott

I'm back again ...

Even after I beat the system's insistance on restoring the wmploc.dll back to the WMP10 version at every reboot (I had to rename avery occurance on the drive and copy the old one to the same place) it still didn't fix my problem.

So I rolled-back Windows Server 2003 SP1, after that the DVD+RW disc was fully usable again and I've had no problems writing the last weeks worth of backups out to discs and getting this weeks caught up to.

To bad I can't get SP1 WITHOUT Media Player at all ... I really don't know why MS insists on having end user apps install by default on a server platform!

Scott

Thank you so much for the Fix. Worked great. You rock. Hope you get laid every day from this point forward!

I didn't have a C:\Windows\ServicePackFiles\i386 directory but I just downloaded wmploc.dll off of dlldump.com, copied into System32 and I was good to go.
Thanks a lot.

PS. How do you know all this shit? :)

Add another happy camper. Thanks for posting this info!

it's works thanks a looooooooooooot

Thanks a lot man!

Over one yeat later since your post and you are still being praised. I echo others sentiments. Where the hell is MS On this one ? I wasted hours and hours until I found your simple fix. Just unacceptable. To you and all who try and make this digital world a little better I say a million thanks

Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,
Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,
Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,
Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,
Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,
Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,
Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,
Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,
Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,
Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,Thank-you,...