Dynamics - confusion in the interweb
David Lemphers hit on a very true topic - what is CRM...or rather, what is Microsoft Dynamics.
I've had the same experience re: confusion about what Microsoft Dynamics is and each time i've heard the single phrase "CRM".
David explains what Microsoft Dynamics is over on his blog.
it's worthwhile having a read of this summary as i'm sure it'll clear many things up.
Unfortunately (or fortunately, as the team is now aware of this) it does point out that the Dynamics teams isn't visible enough. Ask anybody what the Office 2007 suite contains today and i'm sure they can give you more than just one application.
