WSUS failure log from Dell OEM sbs 2003 sp1

bradley — Tue, 19 Jul 2005 21:51:00 GMT

I am having issues installing WSUS on an OEM Dell server as well. I don't have a software support contract so I don't think they'll help me. I posted the problem here: http://support.microsoft.com/newsgroups/newsReader.aspx?dg=microsoft.public.windows.server.sbs&tid=88851327-948a-4978-8c4f-462956bbaa8c&cat=en_US_9445f44b-b7bf-4043-bac8-df9d6cbfa41c&lang=en&cr=US&sloc=en-us&m=1&p=1

Here is the relevant portion of the error log...
2005-07-19 15:58:25 Success CustomActions.Dll Successfully created WSUS
Administrators user group
2005-07-19 15:59:20 Error CustomActions.Dll SQL command is returning
error (Error 0x80004005: Unspecified error)
2005-07-19 15:59:20 Error CustomActions.Dll ExecuteSQLCommand
returning error (Error 0x80004005: Unspecified error)
2005-07-19 15:59:20 Error CustomActions.Dll Failed to execute SQL
script (Error 0x80004005: Unspecified error)
2005-07-19 15:59:20 Error CustomActions.Dll BuildAndExecuteSQLQuery
failed (Error 0x80004005: Unspecified error)
2005-07-19 15:59:20 Error CustomActions.Dll Failed to execute add
account SQL Script (Error 0x80004005: Unspecified error)
2005-07-19 15:59:20 Error CustomActions.Dll AddAccount returning error
(Error 0x80004005: Unspecified error)
2005-07-19 15:59:20 Error CustomActions.Dll Failed to add account
(Error 0x80004005: Unspecified error)
2005-07-19 15:59:20 Error CustomActions.Dll AddPermissions failed
(Error 0x80004005: Unspecified error)
2005-07-19 15:59:20 Error CustomActions.Dll Failed to add permissions
to the database (Error 0x80004005: Unspecified error)
2005-07-19 15:59:20 Error CustomActions.Dll InstallDatabase failed
(Error 0x80004005: Unspecified error)
2005-07-19 15:59:20 Error CustomActions.Dll Failed to setup the
database (Error 0x80004005: Unspecified error)
2005-07-19 15:59:20 Error CustomActions.Dll Failed to configure the
database (Error 0x80004005: Unspecified error)
2005-07-19 15:59:20 Error CustomActions.Dll SQL command is returning
error (Error 0x80004005: Unspecified error)
2005-07-19 15:59:20 Error CustomActions.Dll ExecuteSQLCommand
returning error (Error 0x80004005: Unspecified error)
2005-07-19 15:59:20 Error CustomActions.Dll Failed to execute SQL
script (Error 0x80004005: Unspecified error)
2005-07-19 15:59:20 Error CustomActions.Dll BuildAndExecuteSQLQuery
failed (Error 0x80004005: Unspecified error)
2005-07-19 15:59:20 Error CustomActions.Dll Failed to execute remove
account SQL Script (Error 0x80004005: Unspecified error)
2005-07-19 15:59:20 Error CustomActions.Dll
RemoveLoginPermissionToAccount returning error (Error 0x80004005: Unspecified
error)
2005-07-19 15:59:20 Error CustomActions.Dll Failed to remove account
DUEWESTLAND\WSUS Administrators (Error 0x80004005: Unspecified error)
2005-07-19 15:59:31 Error MWUSSetup MWUS Installation Failed
(Error 0x00000643: Fatal error during installation.)
2005-07-19 15:59:31 Error MWUSSetup InstallMSUS failed (Error
0x80070643: Fatal error during installation.)
2005-07-19 15:59:31 Error MWUSSetup MWUS installation failed
(Error 0x80070643: Fatal error during installation.)
2005-07-19 15:59:31 Error MWUSSetup PerformInstall failed
(Error 0x80070643: Fatal error during installation.)
2005-07-19 15:59:31 Success MWUSSetup Rolling back Installation
2005-07-19 15:59:31 Success MWUSSetup WSUS Server installation
failed. You can look at C:\Program Files\Update
Services\LogFiles\WSUSCa_050719_1552.log file to determine the cause of the
failure
2005-07-19 16:00:24 Success MWUSSetup WMSDE Uninstall Succeeded
2005-07-19 16:00:24 Error MWUSSetup Failed to copy
Setup\UninstallHelper.exe to
C:\DOCUME~1\nwds\LOCALS~1\Temp\UninstallHelper.exe (Error 0x80070003: The
system cannot find the path specified.)
2005-07-19 16:00:24 Success MWUSSetup Insert string: %1 For more
information, see the Setup logs "%2" and "%3" .
2005-07-19 16:00:24 Success MWUSSetup szErrorType: Microsoft
Windows Server Update Services could not create the database.
2005-07-19 16:00:24 Success MWUSSetup ErrorLog: C:\Program
Files\Update Services\LogFiles\WSUSCa_050719_1552.log
2005-07-19 16:00:24 Success MWUSSetup StringObtained: Microsoft
Windows Server Update Services could not create the database. For more
information, see the Setup logs "C:\Program Files\Update
Services\LogFiles\WSUSCa_050719_1552.log" and "C:\Program Files\Update
Services\LogFiles\WSUSSetup_050719_1552.log" .
2005-07-19 16:01:06 Error MWUSSetup WSUS Setup: Performing
Install Failed. (Error 0x80070643: Fatal error during installation.)
2005-07-19 16:01:06 Error MWUSSetup WSUS Setup Failed. (Error
0x80070643: Fatal error during installation.)

re: Dell, OEM, WSUS and Ed

bradley — Wed, 06 Jul 2005 05:21:00 GMT

Just reported this issue to Dell (The Netherlands). As soon as I get a response, I will let you know.

Ramon