Verizon.... "We do stop working for you"

re: Verizon.... "We do stop working for you"

bradley — Sun, 27 Nov 2005 02:52:00 GMT

Really funny.... I was having problems sending outbound mail after waiting 2 months for them to move my service (they really screwed that up).

Best part of the whole thing, when I was on the phone with tech support I specifically asked if they blocked any ports.... Of course they said NO. Nice to know they lie to their customers. If it didn't cost 4X as much I would have a cable connection by now.

Thanks everyone, for all of the leg work.

re: Verizon.... "We do stop working for you"

bradley — Tue, 22 Nov 2005 19:07:00 GMT

darn, the character is UTF+28FF (Braille pattern dots-12345678) from the character map.
Not a valid base64 number. what gives ?

re: Verizon.... "We do stop working for you"

bradley — Tue, 22 Nov 2005 19:05:00 GMT

when I do a base64 decode of the authentication string sent by my mail client (evolution) I get myusername {this character ?} mypassword
what the hell base64 character is that ?
Justtrying to figure out what evolution is sending outgoing.

re: Verizon.... "We do stop working for you"

bradley — Tue, 22 Nov 2005 18:19:00 GMT

I traced my evolution smtp communications;
looks like verizons outgoing smtp take an:

AUTH PLAIN <username>::<pass>

user and pass in base 64 of course.

On Mail Flow

TrackBack — Sun, 20 Nov 2005 14:07:00 GMT

Back in February, both Susan and I posted about problems we were seeing with Verizon and people using Exchange to route e-mail through the Verizon smarthosts. I had several clients who were having the issues at the time, and we...

re: Verizon.... "We do stop working for you"

bradley — Fri, 04 Nov 2005 04:42:00 GMT

I appear to be having the same problem with QWest DSL. The problem with using thier smart host, if it will work, is that anyone using reverse DNS on your MX records will fail (Hot mail, gmail, and many of my clients customers, etc)

I believe I have to setup a provider as the highest priority MX and relay everything to and from it.

Thoughts?

re: Verizon.... "We do stop working for you"

bradley — Wed, 05 Oct 2005 13:26:00 GMT

Ok, back to the drawing board. THe smarthost is not sending all of our email out. I use the blackberry webclient and auto-forward all of my email to it via exchange. I am not getting all of my email on the blackberry, which leads me to believe my users emails are all not being delivered as well....

re: Verizon.... "We do stop working for you"

bradley — Mon, 03 Oct 2005 16:03:00 GMT

Just found this link that says to use your full login name with verizon's outgoing server. I tried it using SBS2003 and it WORKED!!!!

Go figure.

Here is the link for reading pleasure:

http://www.winserverhelp.com/ftopic46350.html

Look for the part from Merv Porter on 08/02/2005.

re: Verizon.... "We do stop working for you"

bradley — Mon, 03 Oct 2005 15:54:00 GMT

I too have verizon business DSL in the mid-atlantic and just tried 'again' to use them as a smarthost and was denied.

The crazy thing is that I host 6 domains on my SBS2003 server, and the first one works fine with its own DNS settings. Yahoo accepts it without being SPAM, but the others all get marked as SPAM.

re: Verizon.... "We do stop working for you"

bradley — Tue, 30 Aug 2005 01:20:00 GMT

all of a suddent nothing works with verizon DSL. not allowed to host web site, port 80 is blocked. I'm computer geek yet, but I used to be able to do VPN with my friends over the internet, set up iis web server. and now nothing works .. I'm realy lost in this world of computers. .. I can't unerstand what's my WAN IP .. no ip I give to my friend to try to connect to me .. works .. ..I realy need a vPN goin on .. any help will be apreciated guys.. you're should be the one getting paid the big bucks to help people .. these "engeeners", most of them are dumb..

thanks

On Verizon

TrackBack — Sat, 20 Aug 2005 08:36:00 GMT

A few months ago, Verizon enabled some server settings changes on their mail servers which effectively broke the ability to send outbound e-mail through their mail servers (see the discussions on Susan Bradley's blog postings We Do Stop Working For...

re: Verizon.... "We do stop working for you"

bradley — Fri, 19 Aug 2005 20:23:00 GMT

No one can do their jobs anymore, nor do they care to......Verizon screwed up the shipment address on DSL equipment being sent to me UPS, which I discovered tracking the package on the UPS system. When I called Verizon, they wanted ME to call UPS to fix the problem they caused. The Verizon representative kept asking if I wanted him to call UPS, and it took me saying "YES" 5 TIMES before he understood (that I wanted him to call). When I hung up, he called me back to keep me on the line while he called UPS (I was thoroughly unnecessary, and thoroughly pissed off).

They get my business because they are the only game in town......and will lose my business as soon as competition is available.

Gee, Thanks, Verizon!

TrackBack — Fri, 15 Apr 2005 01:05:00 GMT

re: Verizon.... "We do stop working for you"

bradley — Thu, 24 Mar 2005 02:18:00 GMT

I'm in the mid-Altantic area and outgoing.verizon.net was not allowing the auth login <username> as of a week or two ago. It does allow it now.

My port 25 is also not blocked outbound. The posts that started this suggest that they are or will be. Has Verizon relented on this too (for those of you who noticed it previously)?

I'm worried that after I sign up for a year contract to get the the decent price, they'll break this or something else, for months at a time.

How about I just put it in an envelope and put a stamp on it?

TrackBack — Wed, 23 Mar 2005 03:47:00 GMT

re: Verizon.... "We do stop working for you"

bradley — Sat, 19 Mar 2005 22:32:00 GMT

Just did some testing with outgoing.west.verizon.net as a smarthost and could not successfully send mail outbound.

re: Verizon.... "We do stop working for you"

bradley — Sat, 19 Mar 2005 18:19:00 GMT

Maybe that should read: 03/18/05 :-)

re: Verizon.... "We do stop working for you"

bradley — Sat, 19 Mar 2005 18:18:00 GMT

From the SBS 2003 newsgroup... (03/18/04 - Re: SMTP - The remote SMTP service rejected AUTH negotiation)

THANKS Daniel for unveiling the mystery SMTP issue experienced with
Verizon.

I have since called Verizon and they have explained that they are now
supporting SMTP AUTH - the new SMTP server is
"outgoing.west.verizon.net" and of course you will need a username and
password to authenticate.

-Jill

Gee, Thanks, Verizon!

TrackBack — Mon, 14 Mar 2005 13:33:00 GMT

re: Verizon.... "We do stop working for you"

bradley — Thu, 10 Mar 2005 17:14:00 GMT

Had the same problem. We were running Exchange 5.5 and were told that 5.5 does not support their new authentation protocol (require SMTP now). After several days of rebuilding/upgrading the server to exchange2000, I was still not able to get e-mails to go out. After several calls to Verizon, found out that a new server had been ID'ed as the mail sever... outgoing.west.verizon.net [IP 206.46.170.8]. This server requires SMTP authorization. User name and pswd.

I am fearful that this server has not yet been upgraded with whatever they did on the weekend of Feb 20th and it is only a matter of time until this stops working as well.