http://msmvps.com/blogs/bradley/archive/2008/07/05/so-what-kind-of-crm-do-you-use.aspxAt the Mini Cooper dealership in Santa Ana where we're picking up my Sister's Convertible Mini and I'm putting in my order for my hardtop, noticing that in addition to the dealer ordering system, they had a CRM tracking system where the salesmanenCommunityServer 2008.5 SP2 (Build: 40407.4157)