Well that was easy...

welcome to the funcave » Quick Windows Mobile E-mail Primer for Bitzie

welcome to the funcave » Quick Windows Mobile E-mail Primer for Bitzie — Tue, 31 Jul 2007 06:32:25 GMT

Pingback from welcome to the funcave » Quick Windows Mobile E-mail Primer for Bitzie

re: Well that was easy...

Chris Knight — Tue, 31 Jul 2007 01:13:15 GMT

Some network operators like to lock down installation of certificates, which requires a "special" unlock utility or certificate installer utility. This is either supplied by the network operator or by the handset manufacturer.

Complaining loudly to the help desks of both of these organisations can help resolve the issue.

The other approach is to go and get a digital certificate from a Trusted Root Authority that is already recognised by the handset.

re: Well that was easy...

Bill — Mon, 30 Jul 2007 21:14:26 GMT

In some cases you may need to run a program to install your certs if you're on Verizon or Sprint's network. You can grab either program from this MS KB article, support.microsoft.com/.../841060. Don't let the reference to Windows Mobile 2003 throw you. I've successfully used this on Windows Mobile 5 devices as well. I haven't tried it on a WM6 device yet though.

I carry 3 difference SD cards (micro, mini, and SD) in my bag with both of these programs on them as well as the certs for all my client sites. That way I can quickly reload a phone for them and show them the value of keeping an SD card for their phone handy in the event they have to do a hard reset.