I'll have that list of TLA ASAP and AFAIK SB means what I think it means?http://msmvps.com/blogs/bradley/archive/2006/08/06/106935.aspxI love three letter acronyms don't you? Someone will use a TLA or an abbreviation and you are scratching your head as to what it means.... Okay so SB = small business... but what's LMM and CMM on this sale toolkit framework that Steven talks about ? AHenCommunityServer 2008.5 SP2 (Build: 40407.4157)SB means what I think it means...http://msmvps.com/blogs/bradley/archive/2006/08/06/106935.aspx#106996Mon, 07 Aug 2006 23:20:26 GMTd67277c4-116b-43f1-b688-e9ef184ea916:106996Greener PasturesSusan's blog Entry is right on the money. <br>SMB is a rather nebulous world, where red and white mix into...<img src="http://msmvps.com/aggbug.aspx?PostID=106996" width="1" height="1">