THE OFFICIAL BLOG OF THE SBS "DIVA" : Knowledge Base Articles

Windows Top support issues for September 2008

bradley — Wed, 10 Sep 2008 05:34:00 GMT

TOP SUPPORT ISSUES

NEW & TOP DOWNLOADS

NEW WEBCASTS

TOP SUPPORT ISSUES
===================
<Issue #1>
Problem description
------------
Get certificate error while navigating to https sites.

Cause
------------
Possible root cause for such issue could be:
1) The certificate does not match the name of the site
2) You have not trusted the certification authority at the root
3) Certificate is invalid due to incorrect time setting

Root cause for this certain issue is the 3rd one.

Resolution
-------------
The resolution for this certain issue is to correct system time.

Generally, before finding root cause, you have to do following:
To relief the pain, you can use a workaround to resolve this issue first,
which is to ignore certificate errors.
1) Start -> type "gpedit.msc" in Start Search box
2) In Group Policy MMC, navigate to Local Computer Policy -> Computer
Configuration -> Administrative Templates -> Windows Components -> Internet
Explorer -> Internet Control Panel
3) Disable "Prevent ignoring certificate errors"
4) Open a command prompt, type "gpupdate /force"

To narrow down the issue:
1. Examine the certificate for name and valid time
2. Check if the root certificate is in Trusted Root Certification
Authorities

To resolve it:
1.Make sure system time is correct

2.Install good root certificate to "Trusted Root Certificate Authority" of
client.
1) Copy the file entrust.cer to your system
2) Run "MMC", click "Add/Remove Snap in" from file menu, please choose
"Certificate" -> "Computer Account" -> " Local Computer" then finish.
3) Expand Certificate(local computer), right click "Trusted Root Certificate
Authority" -> "All Tasks" -> "Import".
4) Follow the wizard to import this save root certificate file.

3. If still not work, please copy certutil.exe and certadm.dll to
c:\windows\system32 and run(valid for XP):
1) Open a command prompt
2) certutil -verify -urlfetch entrust.cer

<Issue #2>
Problem description
------------
Windows Update is required repeatedly every system shutdown and every update
progress takes long time.

Cause
------------
Some KB has not been successfully installed after being downloaded by
Automatic Update service.

Resolution
-------------
1. Check Windows Update history for failure

2. Clean Softwaredistribution folder

3. Download the KB which failed to be installed from Microsoft and manually
install it

Install the update in Safe Mode

Useful articles:
================
How to troubleshoot Windows Update or Microsoft Update when you are
repeatedly offered an update
http://support.microsoft.com/kb/910339

Microsoft Update Solution Center
http://support.microsoft.com/gp/wusupport#tab0

Microsoft Windows Update (All Languages)
https://support.microsoft.com/oas/default.aspx?gprid=6527

<Issue #3>
Problem description
------------
You want to enable computer B(in workgroup) to access share on computer A(in
domain with a shutdown DC).

Cause
------------
You cannot access share by directly clicking share folder, because in this
way, you cannot provide user credential.

Usually, if you want to access share on computer A, you have to have either
local user credential of A or domain user credential if A is in a domain
with good DC. Therefore, in this case, DC of the domain which computer A in
is down, you have to use local user credential of A, otherwise no DC to
validate the trust relationship.

Resolution
-------------
You can access A by UNC name:
1) On computer B, Start -> Run -> type UNC name of the share folder, like
\\computerA\share
2) And then there will be a prompt for you to input user credential
3) Then input local user credential of A

If you want to move computer A out of domain, you need to do following:
1) Log off current domain user

2) Switch to use local administrator to logon A locally, e.g. at the logon
dialog box
User name: computerA\administrator
Password: password of local administrator

3) Once you logon locally,
a) Computer -> Properties -> Computer Name -> Change -> Check radio button
of Workgroup and input workgroup name and click OK
b) You will be prompted to input user credential
c) Just go ahead to do so with local administrator credential
d) Computer A will be moved from domain to workgroup

<Issue #4>
Problem description
------------
Migrate domain user to local in Vista, however Moveuser tool cannot run in
Vista

Cause
------------
Moveuser is not compatible with Vista

Resolution
-------------
Moveuser.exe can be used after Win32_UserProfile WMI Provider has been
installed in Vista
1) I install the KB 930955 on a Vista machine
2) Copy moveuser.exe and profmap.dll from a 2003 server to the Vista machine
3) Then run moveuser.exe under a command prompt which is launched with "Run
as Administrator"

Another method is using USMT:
My shared path to store temp user profile is: \\ewin2k3entsp2\usmt
My domain/user is abba/cindy1
My local user is cindy4

1) Logon Vista computer with domain Administrator account, download and
install USMT3.0.1
2) Open command prompt with "Run as administrator", change directory to
c:\program files\usmt301
3) Run scanstate \\ewin2k3entsp2\usmt /ue:*\* /ui:abba/cindy1 /i:miguser.xml
/i:migapp.xml /o

/ue:*\* is to exclude all users
/ui:abba/cindy1 is to ensure only abba/cindy1 will be migrated
/o: Overwrites any existing data in the store. If not specified, ScanState
will fail if the store already contains data. You cannot specify this option
more than once on a command line.

4) Run loadstate /i:miguser.xml /i:migapp.xml \\ewin2k3entsp2\usmt
/mu:abba/cindy1:cindy4

/mu:abba/cindy1:cindy4 is to specify a new local user name for the old
domain user.

5) If it doesn't work for you, please use a simpler way as below:
Copy the USMT3.MIG file from shared store to this Vista machine;
Then double click it, Windows Easy Transfer will launch;
Create a new local user for migration when it asks you to do so;
Then it will help you to migrate domain account information to this new
local user account.

6) Please add the local user in local Administrators group, also don't
forget to create password for it due to the password cannot be migrated.

7) Then disjoin this computer from domain and logon locally with the new
local user account.

NEW & TOP DOWNLOADS
===================
Windows Internet Explorer 8 Beta 2 for Windows XP
http://www.microsoft.com/downloads/details.aspx?FamilyID=33FB40FD-2EE2-476A-A152-ED03734691B3&displaylang=en

Microsoft® Windows® Malicious Software Removal Tool (KB890830)
http://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

Microsoft® Windows® Malicious Software Removal Tool (KB890830) x64
http://www.microsoft.com/downloads/details.aspx?FamilyID=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en

NEW WEBCASTS
===================
Vista Security Benefits
http://msevents.microsoft.com/CUI/WebCastEventDetails.aspx?EventID=1032382910&EventCategory=2&culture=en-US&CountryCode=US

TechNet Events: Windows Vista, Windows Power Shell and Group Policy
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032385347&culture=en-US

KBs of interest for June 6th

bradley — Fri, 06 Jun 2008 00:37:00 GMT

Performance decreases and event Netlogon 5719 occurs on Windows Server 2003 computer with Patchlink Update Server installed:
http://support.microsoft.com/?kbid=953612
System hangs or crashes on a Windows Server 2003 based computer that has HP LaserJet Printers installed:
http://support.microsoft.com/?kbid=953613
Clients cannot get IP address from a Windows Server 2003 based DHCP server with Symantec Endpoint Protection 11.0 installed:
http://support.microsoft.com/?kbid=953615
Disk space runs out on Windows Server 2003 based computers where Veritas backup is running:
http://support.microsoft.com/?kbid=953617
The Public folder is inaccessible after you upgrade from Windows Vista to a different version of Windows Vista:
http://support.microsoft.com/?kbid=953790
The error "Stop 0x0000007E" occurs when you try to shut down a Windows Server 2003 based computer with a Broadcom NIC installed but disabled:
http://support.microsoft.com/?kbid=953794
EFS encrypted files on the Desktop or in the Documents folder cannot be decrypted on Windows Vista when Symantec AntiVirus 10.2 client is installed:
http://support.microsoft.com/?kbid=953799
The floppy disk drive lights and the CD drive or DVD drive lights flash unexpectedly when you use the Win32_EncryptableVolume WMI class to check whether drives are encrypted on a Windows Vista-based computer:
http://support.microsoft.com/?kbid=952009
On a multiprocessor computer that is running Windows Vista or Windows Server 2008, a network connectivity failure occurs randomly when you run certain utilities:
http://support.microsoft.com/?kbid=950319
Your computer's Windows Experience Index score may change after you install Windows Vista Service Pack 1:
http://support.microsoft.com/?kbid=953286
Citrix ICA clients may crash when they are connecting to a Windows Server 2008-based terminal server that has Citrix Presentation Server installed:
http://support.microsoft.com/?kbid=949914
A memory leak may occur in the nonpaged pool memory on the Windows Server 2008-based terminal server when you log on to and log off from a Windows Server 2008-based terminal server through an RDP connection:
http://support.microsoft.com/?kbid=950086
Error message when you run an application on a terminal server that is running Windows Server 2008 or Windows Vista with Service Pack 1: "Stop 0x0000008E":
http://support.microsoft.com/?kbid=951954
Description of the Windows Server 2008 read-only domain controller compatibility pack for Windows Server 2003 clients and for Windows XP clients:
http://support.microsoft.com/?kbid=944043
Device Manager and Network Connections may be blank after you install Windows XP Service Pack 3:
http://support.microsoft.com/?kbid=953791

KBs of interest for June 2nd

bradley — Mon, 02 Jun 2008 19:19:00 GMT

How to setup event log security programmatically using the .Net Framework:
http://support.microsoft.com/?kbid=953587
The Information Store service and the MTA Stacks service may not start, and errors are logged in Exchange Server 2003:
http://support.microsoft.com/?kbid=952774
The Microsoft Exchange Information Store service may stop responding randomly, or the service may crash, in Exchange Server 2003:
http://support.microsoft.com/?kbid=952772
When you restart a computer that is running Windows Vista SP1 or Windows Server 2008 and that has multiple processors installed, the computer may stop responding at the Windows Start screen:
http://support.microsoft.com/?kbid=952629
When client computers try to access resources on a Windows Server 2003-based file server, the Server service on the file server may stop responding:
http://support.microsoft.com/?kbid=942835
When you try to restore a large amount of data, a dead lock condition occurs in the NTFS file system, and a Windows Server 2003-based file server may stop responding:
http://support.microsoft.com/?kbid=950834
You receive an error message, the print operation fails, or partial pages are printed when you try to print to a Citizen printer or to an Alps printer in Windows XP Service Pack 3:
http://support.microsoft.com/?kbid=951822

KB articles of Interest -- May 2008

bradley — Sat, 24 May 2008 01:27:00 GMT

Group Policy settings are not applied on member computers that are running Windows Server 2008 or Windows Vista SP1 when certain SMB signing policies are enabled:
http://support.microsoft.com/?kbid=950876
You cannot use the Backup Utility to restore certain EFS-encrypted files on a Windows XP-based computer and data corruption occurs:
http://support.microsoft.com/?kbid=952079
A 30-second delay occurs during the initialization of some network-based applications when Windows XP Service Pack 2 starts:
http://support.microsoft.com/?kbid=951624
Some W32Time-related registry settings are not updated after you upgrade Windows XP Service Pack 2 to Windows Vista or to Windows Vista Service Pack 1:
http://support.microsoft.com/?kbid=952660
Error message when you try to install updates on a computer that is running Windows Vista: "WBEM_E_CLASS_HAS_INSTANCES (0x80041026)":
http://support.microsoft.com/?kbid=951386
You cannot install or start Windows Vista when the volume of the system partition is larger than 2 terabytes:
http://support.microsoft.com/?kbid=946557
An update is available that improves the performance and reliability of Windows Vista under certain circumstances:
http://support.microsoft.com/?kbid=953095

KBs of interest for May

bradley — Sat, 03 May 2008 00:27:00 GMT

In Office Outlook 2003, you cannot open Macintosh binary attachments after you install security update MS08-15:
http://support.microsoft.com/?kbid=951679
You receive an error when you try to install an updated graphics adapter driver from the Microsoft Update Web site: "Error 0x80070103":
http://support.microsoft.com/?kbid=952032
Firewall service stops responding intermittently in ISA Server 2006: (proof of evil Broadcoms again)
http://support.microsoft.com/?kbid=951141
The .NET Framework 2.0 SP1 installation fails on a computer that has the .NET Framework 2.0 installed and that is running Windows XP, Windows Server 2003, or Windows 2000:
http://support.microsoft.com/?kbid=951950
Description of how hotfixes and updates are managed after you upgrade to a service pack in Windows Vista and in Windows Server 2008:
http://support.microsoft.com/?kbid=951181
Unsupported methods to update a customized image of Windows Vista to a Windows Vista Service Pack 1 image:
http://support.microsoft.com/?kbid=951035

KBs of interest for December 2007

bradley — Tue, 15 Jan 2008 02:17:00 GMT

A Windows Server 2003-based computer may stop responding during shutdown after you install the Scalable Networking Pack:
http://support.microsoft.com/?kbid=940202
A Remote Assistance session fails when the /3GB switch is enabled in the Boot.ini file on a Windows XP-based computer:
http://support.microsoft.com/?kbid=942432
Description of the Access 2003 post-Service Pack 3 hotfix package: December 18, 2007:
http://support.microsoft.com/?kbid=945674
You receive an error message when you try to run a Server Management wizard in Windows Small Business Server 2003:
http://support.microsoft.com/?kbid=940318
Activation fails when you try to activate Windows Vista or Windows Server 2008 over the Internet:
http://support.microsoft.com/?kbid=921471

Interesting KBs for December 2007

bradley — Thu, 03 Jan 2008 07:29:00 GMT

Problems that are fixed in the .NET Framework 2.0 Service Pack 1:
http://support.microsoft.com/?kbid=945757
Problems that are fixed in the .NET Framework 3.0 Service Pack 1:
http://support.microsoft.com/?kbid=945826
Error message when you try to use the WsusMigrationImport tool to import data into a WSUS 3.0 server: "WsusMigration failed with the below exception":
http://support.microsoft.com/?kbid=945348
Error message when you try to open a compiled database file or a compiled project file in Access 2007: "This database is in an unrecognized format":
http://support.microsoft.com/?kbid=946205
Some customized security settings for the Trusted sites zone in Internet Explorer 7 are reset to the default values on a Windows Vista-based computer:
http://support.microsoft.com/?kbid=943141
You receive an error message when you access a Web site through ISA Server 2004 that has the Compression Filter Web filter enabled:
http://support.microsoft.com/kb/944114/
Error message when you try to upgrade 2007 Office programs, Expression Web or Windows SharePoint Services 3.0 to the Service Pack 1 level if the Windows system drive has insufficient free disk space: "The installation of this package failed":
http://support.microsoft.com/?kbid=943589
The network adapter icon incorrectly displays a red "X" in the Manage Network Connections window in Windows Vista when the network adapter is connected:
http://support.microsoft.com/?kbid=945925
You cannot view the list of computers and of shared resources on the network in Windows Explorer or by using the "NET VIEW" command on a Windows Vista-based computer:
http://support.microsoft.com/?kbid=941860
Error message when you try to upgrade Windows Vista to a more advanced version of Windows Vista: "Windows could not configure one or more system components To install Windows, restart the computer and then restart the installation":
http://support.microsoft.com/?kbid=946078
The values that appear for DHCP option 81 and the corresponding GUI meanings that are shown in the DHCP MMC snap-in in Windows Server 2003:
http://support.microsoft.com/?kbid=945397
General troubleshooting for an error message that you may receive randomly in Windows XP: "Stop 0x0000008E":
http://support.microsoft.com/?kbid=945658
Start times for appointments appear one hour later after November 4, 2007 when they are viewed by a user who has a mailbox on a server that is running Exchange Server 2007:
http://support.microsoft.com/?kbid=944374
Error message when you try to save a document in Word 2007 or in Word 2003: "You are attempting to save a file that is blocked by your registry policy setting":
http://support.microsoft.com/?kbid=945800

Hot topics for Vista for October

bradley — Sat, 17 Nov 2007 02:45:00 GMT

The following “hot topics” were posted and resolved during the month of
October:

Windows Clients:

PRODUCT: Windows XP
Issue description:
--------------------------
The error code 0x80070005 (Access is Denied) is received when attempting to
use WMI tester utility to connect from computer A to comptuer B. However, it
is successfully when trying to establish the connection from computer C to
the same computer B.

Cause:
------------------------
The DCOM permission setting on the computer A is not correct

Resolution:
-----------------------------
Rest the DCOM permission by the steps below
----------
1. Click Start, and then click Run.
2. In Open, type DCOMCNFG, and then click OK
3. Click the Component Services node under Console Root.
4. Open the Computers folder.
5. Right-click "My Computer", and then click Properties.
6. Click the Default Properties tab.
7. Next to "Enable Distributed COM on this Computer", please make sure that
the check box is checked.
8. Set "Default Impersonation Level" to "Identity"
9. Set "Default Authentication Level" to "Connect"
10. Select "COM Security" tab.
11. Under "Default Launch Permissions" you should ensure that at least
INTERACTIVE, SYSTEM, and Administrators have "Allow Launch".
12. Under Access Permissions click on "Edit Default, please ensure that SELF
has "Local Access" and "Remote Access" and system has "Local Access". Click
OK twice.

13. Expand "My Computer" node
14. Expand "DCOM Config" node
15. Right click "Windows Management [and] Instrumentation" and choose
Properties.
16. Here are some of the settings we need verify:

1) Authentication Level: Default
2) Launch Permissions: Everyone
3) Access Permissions: Use Default

17. Restart the operating system

PRODUCT: Windows Vista

Issue Description:
---------------------------
Cannot enable the Media Sharing in Windows Vista due to the error "A new
media server was not initialized because WMCreateDeviceRegistration()
encountered error '0xc00d2760'.

Cause:
---------------------------
The DRM components are corrupt

Resolution:
---------------------------
Restore the DRM system on the computer to a clean state. In Windows Vista,
the DRM folder is typically located in the following location:
C:\ProgramData\Microsoft\Windows\DRM

PRODUCT: Internet Explorer 7.0

Issue description:
-------------------------
When trying to print web page and email by IE and OE, it prints out HTML
code instead.

Cause:
--------------------------
The Internet Explorer cache is corrupt

Resolution:
------------------------------
Reset the Internet Explorer by the steps

KB936213: How to optimize or reset IE7
http://support.microsoft.com/default.aspx/kb/936213

PRODUCT: Windows Vista
Issue Description:
---------------------------
Cannot connect to a Wireless network with WPA security.
Cause:
---------------------------
Incompatibility issue in Windows Vista

Resolution:
---------------------------
Install the following two hotfixes:

You cannot connect to a wireless network on a Windows Vista-based computer
http://support.microsoft.com/default.aspx/kb/935222

Several problems occur on a Windows Vista-based computer when you work in a
wireless network environment
http://support.microsoft.com/default.aspx/kb/932063

PRODUCT: Windows XP & Internet Explorer 7.0
Issue Description:
---------------------------
User cached passwords are lost after rebooting the system

Cause:
---------------------------
The Credentials file is stored under "Documents and Settings\User
Account\Application Data\Microsoft\Credentials". However, in this client,
the Application data folder has been redirected to a mapped drive.

Resolution:
---------------------------
Change the Folder Redirection policy to redirect the "Application data"
folder to a UNC path rather than the mapped drive.

KBs of interest for November 8th

bradley — Fri, 09 Nov 2007 01:40:00 GMT

The Microsoft Firewall service stops unexpectedly on a computer that is running ISA Server 2004:
http://support.microsoft.com/?kbid=943200
"The System cannot find the file specified" error occurs when you try to install Windows Server 2003 Service Pack 2:
http://support.microsoft.com/?kbid=944354
You do not have access to folders or to files after you upgrade the computer to Windows Vista:
http://support.microsoft.com/?kbid=942970

Knowledge base articles for September 13

bradley — Fri, 14 Sep 2007 05:14:00 GMT

You cannot use a Windows Mobile 5.0-based device or a Windows Mobile 6.0-based device to send an e-mail message to Exchange 2003:
http://support.microsoft.com/?kbid=941169
How to downgrade to SQL Server 2000 on a computer that is running Windows SBS 2003 R2 Premium Edition:
http://support.microsoft.com/?kbid=935573
A Bluetooth device no longer works correctly, and you receive a Code 43 error in Device Manager when you wake a Windows Vista-based computer from sleep:
http://support.microsoft.com/?kbid=941997
A Windows Server 2003 Service Pack 1 or Service Pack 2-based computer seems to stop responding when the Lsass.exe process consumes lots of memory and uses 100% of the CPU:
http://support.microsoft.com/?kbid=939268
The DHCP Server service may stop responding during the shutdown process on a Windows Server 2003-based computer:
http://support.microsoft.com/?kbid=939212
On a file server that is running Windows Server 2003, CPU utilization for the System process increases to 100 percent:
http://support.microsoft.com/?kbid=941756

KBs of interest for Sept 5th

bradley — Thu, 06 Sep 2007 04:55:00 GMT

You experience problems in Exchange 2003 Service Pack 1 after daylight saving time (DST) starts in New Zealand in 2007:
http://support.microsoft.com/?kbid=940123
You receive error messages after you install security update 931212 (MS07-040) on a Windows SharePoint Services 3.0 Web front-end server or on a SharePoint Server 2007 Web front-end server:
http://support.microsoft.com/?kbid=941789
After you add the CopyFileBufferedSynchronousIo registry entry in Windows Vista, a file copies only slightly more quickly when you use Windows Explorer to copy the file to another computer:
http://support.microsoft.com/?kbid=941673
FIX: Update for Windows Media Player 11 for Windows XP:
http://support.microsoft.com/?kbid=939683
Error message when you run the “ipconfig /renew” command on a computer that is running Windows Server 2003:
http://support.microsoft.com/?kbid=941147
An August 2007 daylight saving time update for Windows Mobile-based devices is available:
http://support.microsoft.com/?kbid=941898

KB articles for August 24th

bradley — Sat, 25 Aug 2007 00:12:00 GMT

Error message when you start the Fax Configuration Wizard from the Server Management console in Windows Small Business Server 2003: "Fax service is not installed":
http://support.microsoft.com/?kbid=940679
Messages may be stuck in the Outbox when you use Windows Mail on a computer that is running Windows Vista:
http://support.microsoft.com/?kbid=941090
Transmission throughput is less than expected for a 3G WWAN data card in Windows Vista:
http://support.microsoft.com/?kbid=940646
Error message after you join a Windows Vista-based computer to a Windows 2000-based domain: "1279, a privilege that the service requires to function properly does not exist in the service account configuration":
http://support.microsoft.com/?kbid=940668
Error message when you try to print a document in Windows Server 2003: "The print spooler was unable to connect to your printer":
http://support.microsoft.com/?kbid=940723
Error message when you run the "vssadmin list writers" command on a Windows Server 2003-based computer: "Error: 0x8000FFFF":
http://support.microsoft.com/?kbid=940184

SBS kbs of interest for August 17

bradley — Fri, 17 Aug 2007 19:14:00 GMT

ISA 2006 clients are repeatedly prompted for credentials when they try to access Outlook Web Access:
http://support.microsoft.com/Default.aspx?kbid=936702

ISA 2006 is obviously not a SBS KB but notice it's another SP2 issue.

When you run the Remote Access Wizard on a Windows Small Business Server 2003-based computer, the Remote Access Wizard cannot configure the server for VPN access:
http://support.microsoft.com/?kbid=940231
How to troubleshoot performance issues in Outlook 2007:
http://support.microsoft.com/?kbid=940226

SBS KBis of interest for August 2007

bradley — Tue, 14 Aug 2007 00:02:00 GMT

Various issues may occur on a Windows Server 2003-based computer that is running the Volume Shadow Copy Service:
http://support.microsoft.com/?kbid=940032
Error message after you install Windows Server 2003 Service Pack 1 or Service Pack 2 on a Dell PowerEdge server: "Stop 0x00000051":
http://support.microsoft.com/?kbid=940795
How to use Package Manager to uninstall a package in Windows Vista:
http://support.microsoft.com/?kbid=940410
When you try to open some Web sites on a Windows Vista-based computer, you may experience slow Internet connectivity, and you may receive an error message: "Page could not be displayed":
http://support.microsoft.com/?kbid=940266
You receive an error message when you try to run a Server Management wizard in Windows Small Business Server 2003:
http://support.microsoft.com/?kbid=940318
MBSA 2 and other programs do not offer Windows Server 2003 SP2 as an update on a Windows Server 2003-based computer that has the Windows Server 2003 SP2 Blocker Toolkit installed:
http://support.microsoft.com/?kbid=940469
You cannot start the Microsoft Firewall service on a server that is running ISA 2004 or ISA 2006 if you enable SSL on a Web listener:
http://support.microsoft.com/?kbid=940463
On servers that have been upgraded from ISA Server 2000 to ISA Server 2004, an ISA Server 2004 service pack installation may fail, and event ID 10005 is logged in the Application log:
http://support.microsoft.com/?kbid=939404
You cannot deploy software updates on a computer that is running Microsoft Windows XP or Microsoft Windows Server 2003:
http://support.microsoft.com/?kbid=939273
Error messages occur on a Windows Vista-based computer when you work offline in a redirected Internet Explorer 7 Favorites folder:
http://support.microsoft.com/?kbid=939390

Knowledge base articles for July 10th

bradley — Wed, 11 Jul 2007 01:07:00 GMT

Error messages are logged on a Windows Small Business Server 2003-based computer that is running ISA Server 2000:
http://support.microsoft.com/?kbid=937534
Error message when you try to upgrade to Windows Small Business Server 2003 R2: "Setup was interrupted because of either user intervention or an unexpected error": http://support.microsoft.com/?kbid=936915
Best practices and known issues when you install Windows Server 2003 Service Pack 2 on a Windows Small Business Server 2003-based computer:
http://support.microsoft.com/?kbid=939421
Password expiration messages no longer appear in Outlook Web Access after you update Exchange Server 2003:
http://support.microsoft.com/?kbid=937011
How to submit malicious software files to Microsoft for analysis:
http://support.microsoft.com/?kbid=939288
The installation of System Center Essentials 2007 fails during the Reporting part of Setup and the following information is logged: "The specified domain does not exist or cannot be contacted":
http://support.microsoft.com/?kbid=937831
Error message when you try to log on to the console session of a computer that is running Windows XP with SP2 and that is in a domain: "Your interactive logon privilege has been disabled":
http://support.microsoft.com/?kbid=938375
Error message when you use user credentials to connect to a network share from a computer that is running Windows XP: "The network folder specified is currently mapped using a different user name and password":
http://support.microsoft.com/?kbid=938120
How to troubleshoot Volume Activation error codes on Windows Vista-based computers:
http://support.microsoft.com/?kbid=938450
Backup system files are not restored as expected when you use third-party system restore applications on a Windows Vista-based computer:
http://support.microsoft.com/?kbid=935606
Error message when you synchronize files on a Windows Vista-based computer: "Unexpected Network Error":
http://support.microsoft.com/?kbid=938106
The .NET Framework is not restored correctly when you back up and then restore Windows Vista:
http://support.microsoft.com/?kbid=937940

KBs of interest May 21st.

bradley — Tue, 22 May 2007 02:49:00 GMT

Appointments are not displayed correctly in Outlook Mobile Access:
http://support.microsoft.com/?kbid=906229
The "Make Outlook the default program for E-mail, Contacts, and Calendar" setting is disabled in Outlook 2007:
http://support.microsoft.com/?kbid=936979
After a Windows XP Media Center Edition 2004-based computer that is joined to a domain is upgraded to Windows Vista Home Premium, the computer remains joined to the domain:
http://support.microsoft.com/?kbid=934565
Error message and the terminal server roaming profile is not loaded when you log on to a Windows Server 2003-based terminal server:
http://support.microsoft.com/?kbid=935642
The DFS service and the Lsass.exe process appear to jointly consume more than 80 percent of system resources on a Windows Server 2003-based domain controller:
http://support.microsoft.com/?kbid=935741

KB articles for May 2nd

bradley — Thu, 03 May 2007 01:06:00 GMT

FIX: Error message when you install Microsoft Dynamics CRM 3.0: “Setup failed to validate specified Reporting Services Report Server”:
http://support.microsoft.com/?kbid=935922
When you print an e-mail message in either Office Outlook 2003 or Outlook Express, the printed message is so small that it is unreadable:
http://support.microsoft.com/?kbid=932538
You cannot install Exchange 2003 Service Pack 2 on a Windows Small Business Server 2003-based computer that has the Exchange Server Intelligent Message Filter v2 installed:
http://support.microsoft.com/?kbid=935916

KBs of interest - April 2007

bradley — Fri, 27 Apr 2007 02:36:00 GMT

Group Policy logon scripts may not run you log on to a Microsoft Windows XP-based computer for the first time:
http://support.microsoft.com/?kbid=934642
The Spooler service may crash frequently on a Windows Server 2003-based server:
http://support.microsoft.com/?kbid=934703
The Print Spooler service may stop sending print jobs to a printer that uses the standard port monitor on a Windows Server 2003-based computer:
http://support.microsoft.com/?kbid=934885
Error message when you try to automatically install a printer that has an unknown printer driver in Windows Vista: "STATUS_ACCESS_VIOLATION (0xc0000005)":
http://support.microsoft.com/?kbid=932206
Windows Vista may stop responding when you install software that adds legacy network drivers:
http://support.microsoft.com/?kbid=934611

SBS KBs of interest Feb 22, 2007

bradley — Wed, 28 Feb 2007 04:20:00 GMT

Error message after you install the Windows Small Business Server 2003 Transition Pack: "This copy of Windows must be activated with Microsoft before you can continue":
http://support.microsoft.com/?kbid=932442
Error message when you run the Setup program to install Windows Small Business Server 2003 R2: "Setup has encountered an error and cannot continue": http://support.microsoft.com/?kbid=932441

KB articles of interest for February 11th

bradley — Mon, 12 Feb 2007 04:58:00 GMT

You receive an error message when you try to set the storage limits to 2 GB or larger for a mailbox or for a mailbox store in Exchange 2003 or in Exchange 2000:
http://support.microsoft.com/?kbid=930366
An update rollup is available for computers that are running ISA Server 2004, Standard Edition and Windows Small Business Server 2003, Premium Edition:
http://support.microsoft.com/?kbid=930414
Microsoft Baseline Security Analyzer (MBSA) support for Windows Vista:
http://support.microsoft.com/?kbid=931943
You may experience performance problems when you are working with items in a large .pst file or in a large .ost file in Outlook 2007:
http://support.microsoft.com/?kbid=932086
The version of Small Business Server 2003 does not appear to be the R2 version after you run Setup program from the Microsoft Windows Small Business Server 2003 R2 Technologies CD:
http://support.microsoft.com/?kbid=931268
A guest operating system does not write a crash dump file if a virtual machine crashes in Virtual Server 2005 R2:
http://support.microsoft.com/?kbid=930548
A problem in the Virtual Machine Additions SCSI driver may cause Virtual Server 2005 R2 to stop responding (hang):
http://support.microsoft.com/?kbid=930554
Description of Windows Mobile Device Center:
http://support.microsoft.com/?kbid=931937
How to use User Account Control (UAC) in Windows Vista:
http://support.microsoft.com/?kbid=922708
Description of the BitLocker Drive Preparation Tool:
http://support.microsoft.com/?kbid=930063
Windows Explorer crashes when you try to remove the $WINDOWS.OLD folder from a computer that has been upgraded to Windows Vista:
http://support.microsoft.com/?kbid=931702
Error message when you try to connect to a shared printer in Windows Vista: "The printer driver is not compatible with a policy enabled on your computer that blocks NT 4.0 drivers":
http://support.microsoft.com/?kbid=931719
You receive an error message when you try to save a file to a hard disk drive or to a flash device in Windows Vista:
http://support.microsoft.com/?kbid=931277