[There's a reason that Yoda is the unofficial mascot of SBS.  Size indeed matters not.] Neutral package installation failed - THE OFFICIAL BLOG OF THE SBS DIVA
Mon, Apr 29 2013 23:55 bradley

Neutral package installation failed

I'm still tracking issues where IE10 install fails with  Neutral package installation failed

http://social.technet.microsoft.com/Forums/en-US/ieitprocurrentver/thread/1ac87ad1-b775-4bcd-88dc-bc986087eff1/

If you are impacted Microsoft is looking for log files...

As Susan's put above and to reiterate, if you're seeing "Neutral package installation failed" error, please gather and send some log files using the procedure detailed and either send to Susan or the alias included below.

"Instructions for the end user would be to:

    Copy GetLogs_local.bat to desktop
    Run elevated
    Send back the SetupFailureLogs folder that the script creates

"
http://sdrv.ms/11FIHrc    <<< download the bat file from there"

If you could then zip up the folder that ends up on your desktop and send it to
IE10PQ@microsoft.com (change the -at- to @ and -dot- to.)

Thanks and Regards

Mark

Mark Feetham Senior Program Manager Internet Explorer Product Quality