Tue, May 8 2012 23:04
KB2686509 repeatedly fails with Error code 0x8007F0F4
Yes. The detection logic for the security update package identified as
KB2686509 performs an eligibility check of the system in order to verify
whether the system meets the requirements to activate the fix applied by
KB2676562, which addresses CVE-2012-0181. If the system meets the
requirements, both KB2686509 and KB2676562 will be successfully
installed on the system and the vulnerability described in CVE-2012-0181
will be addressed. Otherwise, KB2686509 will be re-offered until the
system does meet the requirements. Successful installation of both the
KB2686509 and KB2676562 update packages are necessary to be protected
against CVE-2012-0181 on Windows XP and Windows Server 2003 systems. If
your system does not meet the requirements to install the update, please
follow the guidance documented in Microsoft Knowledge Base Article
MS12-034: Description of the security update for CVE-2012-0181 in Windows XP and Windows Server 2003: May 8, 2012:
I have an XP at the office getting this offered up over and over again, and it doesn't have faultykeyboard.log file.
So I'm calling support tomorrow as noted to make sure that Microsoft is aware that folks are hitting this.
...and I'm not the only one - http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/kb2686509-repeatedly-fails-with-error-code/0deeacb6-115c-419d-ac37-03ff8927b79c
Hang loose while we figure out what's up.
UPDATE: See http://msmvps.com/blogs/bradley/archive/2012/05/09/kb2686509-repeatedly-fails-with-error-code-0x8007f0f4-fixed.aspx for the resolution in my case. If this does not work for you, call 1-800 Microsoft and set up a support case. It will be a free call as it's a security patch case.
Filed under: Security