Thu, Jan 12 2012 22:25
The case of the disappearing emails
This post brought to you by Peter Perry. We're going to call this the case of the disappearing emails.
The symptoms: Emails continuously disappearing and reappearing mostly right before your eyes.
The participants: A SBS 2011 server. Symantec SEP SBE 12.1 client installed.
The issue: Symantec SEP SBE 12.1 is not adding the exclusions for Exchange IS for SBS 2011. It does for SBS 2008, it does not for SBS 2011.
The solution: Manually enter them until the Symantec team resolves the issue.
http://social.technet.microsoft.com/wiki/contents/articles/953.aspx The list of exclusions you need to do for antivirus is long. On a personal note, I don't think antivirus is a knee jerk "you must have on the server" these days. You need to look at how the server is used, if they have a mail hygiene engine in front, if they use web filtering software. You have to look at the risk of antivirus (yes, the risk of antivirus) and balance it with the need for it.
Filed under: Exchange