Contracts and IT firms
Calling out Cindy's comment about how CPA and Attorney firms don't have contracts and so why should IT firms have contracts.
We do have contracts. They are called in the CPA biz "Engagement letters". Our malpractice requires that we have them.
They are called a different thing but they are the same goal. We set the expectation for the business relationship.
..p.s. as I discussed with Cindy afterwards, the IT and MSP industry is so young that from a business valuation standpoint that the impact of contracts would 'weight' a business valuation to a certain degree. Showcasing that you have a viable book of business would, in my opinion have impact. Remember that a sale transaction is a willing buyer and a willing seller and given that many of the transactions and deals are private, this information isn't known as well as is can be as a result.
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